Water Heater Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
709
Average Rating
4.7/5
Technician
It was fine
Candice S,
Foster City, CASears is misleading
Michael was fine. He had trouble using his phone to submit my service order. Michael explained everything that Sears misled us on.
Zelma B,
South Euclid, OHtitle
Kory has provided good service and advice during his assessment.
Christopher R,
Aurora, COWater heartier
Informed me with all the questions I had. Was quick on fixing the problem.
Maria R,
Pico Rivera, CAGood service
Good Plumber. Knows his trade well. Could not complete job with out high cost to homeowner.
Gene W,
Winton, CAAdvise only - on my own
This 86 year old long time Sears customer has to schedule a local plumber to provide and install a replacement water heater. Then I have to deal with robots in the hope of being reimbursed by my agreement. No humans, only robots at Sears.
Robert W,
Ventura, CAleaking over flo pipetop side of tank
after waiting three weeks for repair man to come out to see problem had to order part two more weeks three minute job to a corosive pipe
Reginal L,
Hempstead, NYGood technician
Good job done and arrived on time explain what needs to be done
Mark B,
Norfolk, VAWe gave it a shot
Delonzo was a nice gentleman ant tried to help me but we could not get my water heater working because we needed another part that Rheem still needed to send. He was reluctant to take the gas control unit off after installing it to follow the troubleshooting directions of the Telephone Rheem technician but eventually complied and this uncovered the true cause of the water heater issue. We left the heater open and parts unfinished so that a Senior Sears Tech can come in later this week and complete the repair once we receive the new TDR part… He did apologize for not being able to complete service but asked me to sign for originally having put in the gas control kit so i did that…
Lisa N,
Poway, CAwater heater diagnosis
I think that the visit seemed a bit short and abbreviated. I think the person knew what he was doing but the analysis seemed very quick and not that informative. I also wish that you guys still replaced water heaters as that would've saved a bit of money.
Michael S,
Elk Grove Vlg, IL