Water Heater Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

709


Average Rating

4.7/5

Water heater repair
May 31, 2025
Overall rating

Professional in work and greeting. The only negative is that Mitch did not explain by sight what he repaired and I did not get a receipt.

Dale R,

Tulsa, OK
Thanks.
March 10, 2025
Overall rating

We will know if the problem is fixed in a few days. Thanks.

Jwala C,

Torrance, CA
Cade S review
January 23, 2025
Overall rating

Cade was courteous, knowledgeable, and honest. He was a little later due to his prior stop.

Ed H,

Oconomowoc, WI
Hot water heater
December 30, 2024
Overall rating

They were efficient and on time

Floyd L,

Hayward, CA
Wayne was good
October 22, 2024
Overall rating

I am not happy right now waiting on some to call about when I will get a new one installed

Gloria R,

Canonsburg, PA
Water heater repair
October 18, 2024
Overall rating

He was very pleasant, got right back to me when I had a question.

Esther V,

San Jose, CA
Water Heater
September 23, 2024
Overall rating

Said It was nothing he could do the water heater had a leak at the top and look at the bottom. I'm waiting to hear what your feedback is when are you gonna bring me a new water heater?

Earnest B,

Chicago, IL
Alfonso Penaco, owner of the house
August 21, 2024
Overall rating

Was disappointed that the technician Carlos just made an assessment of what service I needed. All the while I thought my water heater was going to be replaced. So I have to wait more days for the replacement, while I have no hot care for 3 days since I reported to Sears my problem.

Gilda P,

Yonkers, NY
I will give Salvador a four star.
August 18, 2024
Overall rating

Salvador call before Arrival, My experience with sears, is not getting true answers regarding my Hot water heater, as of now it's still not running, I have been without Hot water for over a month in half, you can only do so much with a 19 years hot water heater with the parts replacement, if it do not work after so many attempts its just time to go another way. :(

Freda N,

Los Angeles, CA
Considerate
August 08, 2024
Overall rating

Very considerate, gave me some of the info I was needing. Wasn't trained to give me the rest. Offered good advise for my circumstances.

Dennis H,

West Chicago, IL