Water Heater Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
709
Average Rating
4.7/5
Excellent work
Trevor is great and knowledgeable. He was able to fix our frustrating heater problem.
Shuba S,
San Jose, CAGreat tech
Fixed my water heater! Great personality and knowledgable. Thank you.
Devin M,
Scarsdale, NYGreat help
Gary was great, very friendly and helpful,. Professional and polite
Talie O,
Alameda, CADefinitely a 5
Professional Courteous & knowledgeable
Alexander D,
Valrico, FLPoor Service
While our tech did a 5 star job our overall experience was poor. We had to wait from Friday when we call until Monday for the 1st service call. We had asked for a morning appt & tech didn't shoe until almost 3 PM. Given the amt of money we pay on the service contract & the amt of yrs we have been customers I would expect better service than that. Also given the info on our problem & knowing the age of the water heater I would expect the tech to have the proper replacement parts on hand when he showed up. Apparently he was sent out without them which meant another 2 days before the repair could be made.
Mary N,
Chicago, ILWater Heater
John was outstanding. Took the time to explain the process. Water heater is equipment that should get priority attention. Having to wait one week for a leaky water heater is unacceptable, especially when located on upper floor.
Marilyn E,
Barnegat, NJFurnace and hot water heater service person.
Very good Tech and thorough. On time and very informative about my furnace and hot water heater. Great service. One of the best that have serviced in my home.
Wilzena Thompson,
Matteson, IL 60443Serviceman
He was very professional rate him a 5 star he explained the problem with the hot water heater leak that the unit can not be fixed, must replace.
Ivan B,
Downers Grove, ILCONTINUED WATER HEATER LEAKAGE, THIRD VISIT
Juril provided the kind of service I was brought up to expect from and associate with Sears. Hire more people like him, and like Noal, who put me in touch with Juril instead of bots whose options do not always apply. Now you please follow up quickly with Juril's conclusion. Then that will be the Sears I have appreciated since my childhood. Thank you. Georgene Nash
James N,
Worth, ILFive stars
Excellent work performed fast and courteous service Roderick is highly recommended
Todd T,
Brandywine, MD