Water Heater Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
700
Average Rating
4.7/5
5
Very good and professional. I could not have been happier.
Palmer B,
Memphis, TNBeverly
Made sure all appliances were cleaned
Beverly H,
Mayfield Hts, OHWater heater
Peter was very efficient and knowledgeable…He us an asset to the sears team..
Henry M,
Northridge, CAAC Tech
James has been to our home before and it is a pleasure to have someone that knows what they're doing. He is very pleasent and an all around nice guy. Thank you so much.
Joseph C,
Boynton Beach, FLWater Heater Service
Michael arrived on time and was an experienced technician. Job well done!
Roslyn B,
Thonotosassa, FLWater heater
He came out took pictures and took payment. I sent pictures to the person who was to come out here yesterday.
Mida T,
Henderson, NVThe BEST Technition
Christopher was EXCELLENT! He did everything possible to make the appliances work at the peek of production. He's been here before & he ALWAYS does an excellent job!
Stuart W,
Carbondale, ILMaintenance for hot water heater
AJ was a great serviceman, he explained all facets of the performance, he was very patient and considerate, an asset to your organization.
Lula Washington,
Chicago, ILExcellent service!
Thanks so much, Gary! It was great working with you. I really appreciated you being patient, informative, and friendly!
Jane R,
San Jose, CAAttentive and Respectful to Customers
This Service representative was very good in his customer service skills. He listened to our needs and acted upon the solid principles of offerings solutions to us. Rather than ignore, dismiss, and make excuses for Sears Services mistakes. We recommend he be a role model for other Sears service personnel. He was the first person from Sears after 9 days of no hot water that gave us hope . Being Senior citizens we felt Sears ignored our phone calls, patronized us with empty promises and dismissed our needs . All this after we paid for a service plan ??? Our question is why is Sears in the service business to service appliances if they don't want to anymore???Anyway thank you to this gentleman for his kindness and sincere support on a upside down fiasco of 9 days of repairing a simple hot water heater .
Letitia S,
Chicago, IL