Water Heater Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
709
Average Rating
4.7/5
Good Service.
He's in time, accurate, professional, he is the best, thank you.
Michael M,
Des Plaines, ILHe came in and automatically new we needed a new water heat
Very nice, respectful and knowledgeable of what he was there for do.
Gale H,
Uppr Marlboro, MDWater heater trouble shoot
Gary knows his stuff very good...oh I yes I would very much prefer having Gary do the install I on the new water heater.. simply because the warranty shows I get a replacement under warranty
Roger B,
Walnut Creek, CAHelpful
Randy went the extra mile to help us today. He could have said, "Sorry, I can't fix that, you'll have to call somebody else," but he invested extra time finding out exactly who I should call and what warranty we had and what to say.
Erin L,
Fernandina Beach, FLWATER HEATER NOISE
PAUL TOLD ME THAT THE PROBLEM WAS NOT THE WATER HEATER BUT the water pressure was to high that was causing all the noise! i will call a plumber. PAUL SOLVED THE PROBLEM THANKS
Michael D,
Coraopolis, PAWater heater
Technician Duan H. Is great, he knew what part to order for our water heater. It came in a timely manner. He returned & got it up & running. Thank you Duan for a great job. On the other hand speaking to your AI is the worst. Samantha really got to me where I finally hung up on her. You need to put live agents to speak to because all they do is go round and round & you don't get anywhere. I rate your AI a zero. This is only the truth! I'm sure there are more people who would agree.
Carlos C,
Pico Rivera, CAWater heater technician
Great! Very knowledgeable and nice! My water heater was serviced by a great technician
Barbara J,
Baltimore, MDHot Water Repair
The repairman/ Tech was great. Came in and installed the new part satisfactorily. However it took 8 (20 days) rescheduled appointments for him to get here. I won't be renewing my contract ...It appears you have more service calls than you have people.
Walter S,
Wichita, KSVery knowledgeable and helpful
Enrique quickly diagnosed the problem. He did not have the replacement part but pulled strings to get my water heater fixed very quickly
Charles H,
Pico Rivera, CAService provider John
John was professional, polite, informative, and taught me things, I did not know about my hot water heater. He shared information with me and my son. John did an outstanding job, repairing my hot water heater.
Maxine S,
Randallstown, MD