Water Heater Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
709
Average Rating
4.7/5
Above and beyond excellent service!!!
Artururo arrived at the house and i updated him on what we've been through the past week since Oct 5th without hot water!! He tried to contact the previous tech for information but was given little help.. I had an owner's manual and the burner that was sent by Rheem also came with an enlarged diagram that helped him to fully be able to take the mess that had been left behind by our last tech and put things back together again with a new burner unit and gas control kit… Arturo not only got our water heater up and running, but stayed the extra minutes to ensure it stayed working before having us sign off on the job and leaving the premises… I found this to be extremely professional, not to mention reassuring after all we have been through this past week and now my family will finally be able to take hot showers tonight!!! Many many thanks to Arturo and Sears for all your help and for getting him to us so quickly today!! We were at our wits end!!!
Lisa N,
Poway, CAHot water heater
Christopher was very knowledgeable and handled the problem I was having with my water heater.
William S,
West Hills, CAMaintenance
Exceeded expectations, job done without issues. Gave a recap after completion.
Jassen F,
Hanover Park, IL?
Very polite young man who got the job done and didn't Dilly dally.
Ernest P,
Juno Beach, FLWater heater
Tectnician was very professional and explained what he was doing. Was very pleased with the service.
Willie L,
Tampa, FLThank you.
Very polite, seemingly competent service technician with great attitude. Neat, clean appearance.
Brinda G,
Highland Spgs, VAYearly PM's on my Furnace & Hot Water Heater
Gregory arrived on time. I was his first call. Appearance was outstanding. Great customer service. Good attitude and very knowledgeable. answered all of my questions and gave me some info on my system that I didn't know. Very good tech. An asset to your maintenance branch.
William S,
Norfolk, VAPreventive Maintenace
Preventive Maintenace - Checked out. Complete inspection was conducted.
Frank K,
Palm Bch Gdns, FLSears home services
Cesar was on time, personable, knowledgeable, and answers all my questions. I appreciate his service.
Pearl S,
Torrance, CAGreat service technician
Frank came out for 2 separate calls. He was awesome and gave great information. Great job, Frank!!
Gladys D,
Carson, CA