Water Heater Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

700


Average Rating

4.7/5

Service call
October 17, 2023
Overall rating

Excellent technician I would recommend him to anybody. Need more technicians like Jake for all service calls, I would rate him a 10 as being the best.

Guillermo D,

Lawton, MI
James Review
October 16, 2023
Overall rating

James did a great job fixing our water heater. He was professional, efficient, on time and very helpful. He called ahead, said he was on his way and arrived on schedule. I felt comfortable having him in my home. He explained what was wrong, handled the problem, replaced the part and got my water heater up and running. Thank you James!

Theresa W,

Centennial, CO
Furnace and water heater checkup
October 14, 2023
Overall rating

He was a very efficient worker. He was quick but thorough and answered all our questions with ease. Excellent service.

Kenneth B,

Hoffman Est, IL
Great
October 13, 2023
Overall rating

Fantastic service. Frank actually listens and he tried to repair but water heater badly broken.

Teresa G,

Baldwin Park, CA
Great service!
October 13, 2023
Overall rating

Nicholas was very professional and thorough on the work. Thanks Nick!

Jeffrey K,

Mundelein, IL
Above and beyond excellent service!!!
October 12, 2023
Overall rating

Artururo arrived at the house and i updated him on what we've been through the past week since Oct 5th without hot water!! He tried to contact the previous tech for information but was given little help.. I had an owner's manual and the burner that was sent by Rheem also came with an enlarged diagram that helped him to fully be able to take the mess that had been left behind by our last tech and put things back together again with a new burner unit and gas control kit… Arturo not only got our water heater up and running, but stayed the extra minutes to ensure it stayed working before having us sign off on the job and leaving the premises… I found this to be extremely professional, not to mention reassuring after all we have been through this past week and now my family will finally be able to take hot showers tonight!!! Many many thanks to Arturo and Sears for all your help and for getting him to us so quickly today!! We were at our wits end!!!

Lisa N,

Poway, CA
Hot water heater
October 12, 2023
Overall rating

Christopher was very knowledgeable and handled the problem I was having with my water heater.

William S,

West Hills, CA
Maintenance
October 12, 2023
Overall rating

Exceeded expectations, job done without issues. Gave a recap after completion.

Jassen F,

Hanover Park, IL
?
October 12, 2023
Overall rating

Very polite young man who got the job done and didn't Dilly dally.

Ernest P,

Juno Beach, FL
Water heater
October 11, 2023
Overall rating

Tectnician was very professional and explained what he was doing. Was very pleased with the service.

Willie L,

Tampa, FL