Water Heater Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

709


Average Rating

4.7/5

Current Service provided on my Water Heater --- very god !!
November 16, 2023
Overall rating

Cesar did an excellent job in answering my questions & the service he did on my Water Heater. WHAT YOU REALLY NEED TO FIX IS YOUR LOUSEY "AUTOMATED PHONE SYSTEM" ---- HAVE A LIVE VOICE TO ANSWER THE PHONE & TOO ROUTE THE CALLS APPROPIATELY TO THE CORRECT PERSON / DEPARTMENT.

Efften J,

Inglewood, CA
Water Heater
November 16, 2023
Overall rating

Was on time. Courteous and respectful. Answered questions and gave answers with information given to him. Some information not available. Respectful of property. Neat and clean.

Jane H,

Sioux City, IA
Review
November 15, 2023
Overall rating

Joe was very professional and looked over things very thoroughly.

John M,

South Euclid, OH
Great job!
November 14, 2023
Overall rating

Frank kept me apprised of arrival time and was very efficient and effective

Callen S,

Placentia, CA
Awesome!
November 14, 2023
Overall rating

Brian was on time, friendly, and very efficient. He had the part in his truck and our water heater is fixed. Very happy!

Sharon Y,

Belleville, MI
Hot water heater service
November 14, 2023
Overall rating

On time, knowledgeable… polite and competent. Explained everything and fixed the problem in a timely manner.

Alain W,

Thousand Oaks, CA
Hot water heater
November 13, 2023
Overall rating

I wasn't a happy person with the time I had to wait for this matter to be resolved this is my first claim no hot water since Friday afternoon until Monday night

Denise S,

Gary, IN
Excellent
November 10, 2023
Overall rating

Arrived within the timeframe given and called before coming to make sure I was home. Professional, knowledgeable and kind. Did a great job and fixed the problem quickly.

Phyllis B,

Castaic, CA
Water Heater Inspection
November 09, 2023
Overall rating

James showed up right on time. He was able to perform the inspection and testing in our narrow utility space just off the laundry room despite the Kenmore Water Softener which makes access to the water heater controls a challenge. He worked efficiently and provided the full report to the Sears Protection Plan Team. James explained the buyback option and gave a solid recommendation for a reliable replacement.

Tim J,

Hghlnds Ranch, CO
Excellent
November 05, 2023
Overall rating

Very pleasant

Karen V,

Whittier, CA