Water Heater Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

709


Average Rating

4.7/5

Service
December 21, 2023
Overall rating

Satisfied customer. Was very patient . Took time to explain what has happened and needed

Lilian P,

Chatsworth, CA
Maintenance master agreement
December 21, 2023
Overall rating

Calling and scheduling any kind of service is a total nightmare. This communication with text and emails and pressing buttons is a total headache. I hate the new system that you have in place. It is very hard to maintain our maintenance agreements without person to person contacts. Dealing with you through texts and emails prohibits explaining problems to a human. I would never recommend Sears protective services to anyone. It took us 3 months to fix a washing machine problem and now one month with a dishwasher. Is that any kind of service? Absolutely a nightmare. We are very unsatisfied Nothing against the technicians who have come out. They have been great but getting them out here to fix anything seems to take forever.

Robert& P,

Canton, OH
Excellent Service
December 21, 2023
Overall rating

Thanks Eon for providing excellent service to us. Very much appreciated. Happy Holidays and Happy New Year.

Donald Carter,

N Plainfield, NJ
Technician
December 20, 2023
Overall rating

He was an exceptional technician very friendly very knowledgeable and a kind person

Gregory W,

Southfield, MI
Great service.
December 19, 2023
Overall rating

Really happy with the service done on my water heater. He was very friendly and professional.

Maria M,

Wilmington, CA
Hot Water Heater maintenance
December 19, 2023
Overall rating

My service technician was very knowledgeable. He was also prompt, polite and knowledgeable.

Shayleen M,

Albuquerque, NM
Dontee
December 18, 2023
Overall rating

He was very thorough and explained the procedure of the claim to me. Very nice young man.

Arlene A,

N Las Vegas, NV
Hot water heater
December 14, 2023
Overall rating

Gary, did a very good service call on my hot water heater.

Brenda J,

San Francisco, CA
Service for Hot Water Heater
December 14, 2023
Overall rating

Brian was very professional during the inspection of my Hot Water Heater.

Dorthuella B,

Detroit, MI
T
December 14, 2023
Overall rating

The technician, Mr. Brian was very professional. He did what he was supposed to do. Answered my questions and he was polite.

Stanley B,

Birmingham, MI