Water Heater Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
700
Average Rating
4.7/5
Hot water heater repair
Erek was Fantastic. He called to advise his time of arrival. He was proficient, knowledgeable and most of all very concerned about you service call.
Cynthia T,
Decatur, GAGreat Service
James was very professional and friendly, and solved our problem quickly and expertly. He's a big asset to Sears!
Stephen C,
Denver, COGREAT JOB
LOCAL SERVICE TECHS ARE GREAT!! {BUT} THE AUTO VOICE HELP SYSTEM SUCKS MAJOR ! NEED TO GET TO A PERSON QUICKER!
Michael W,
Maryland Hts, MOExcellent
On time. Very knowledgeable. Friendly and fast service.. Thank you.
Patricia S,
Depew, NYWater Heater
James was very helpful and polite. He checked and cleaned the water heater. Said it was in exceptional condition!
Brenda L,
Colorado Spgs, COWater heater leak
Excellent customer service and thoroughly explained what to expect. He is very knowledgeable of the issue.
Franco J,
San Diego, CAService
Satisfied customer. Was very patient . Took time to explain what has happened and needed
Lilian P,
Chatsworth, CAMaintenance master agreement
Calling and scheduling any kind of service is a total nightmare. This communication with text and emails and pressing buttons is a total headache. I hate the new system that you have in place. It is very hard to maintain our maintenance agreements without person to person contacts. Dealing with you through texts and emails prohibits explaining problems to a human. I would never recommend Sears protective services to anyone. It took us 3 months to fix a washing machine problem and now one month with a dishwasher. Is that any kind of service? Absolutely a nightmare. We are very unsatisfied Nothing against the technicians who have come out. They have been great but getting them out here to fix anything seems to take forever.
Robert& P,
Canton, OHExcellent Service
Thanks Eon for providing excellent service to us. Very much appreciated. Happy Holidays and Happy New Year.
Donald Carter,
N Plainfield, NJTechnician
He was an exceptional technician very friendly very knowledgeable and a kind person
Gregory W,
Southfield, MI