Water Heater Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

709


Average Rating

4.7/5

Rheem hot water heater.
March 26, 2024
Overall rating

I was extremely pleased with the service and your technician. Now it's time to get Sears back up to the very top again. Sears will always have a place in my heart!

Luis D,

Central Islip, NY
Suzanne
March 25, 2024
Overall rating

He is a great technician. Started hot water tank right up. Thank you Brian

Suzanne C,

Westland, MI
Suzanne
March 25, 2024
Overall rating

He is a great technician. Started hot water tank right up. Thank you Brian

Suzanne C,

Westland, MI
Great service
March 19, 2024
Overall rating

Bowman was very friendly, efficient and knowledgeable. He was able to assist me with my water heater (no hot water).

Gayle,

Honolulu, HI
Solid & Dependable
March 18, 2024
Overall rating

This has taken some time to figure out what was needed. Richard seemed thorough and dependable ecert step of the way

Fred H,

Gulfport, MS
Great Guy, poor program
March 15, 2024
Overall rating

Sears has increased the price (tripled!) and reduced the service on our appliance maintenance contract. The person they sent to check our equipment was very nice and knowledgeable, but all he was allowed to do was to turn the equipment on and off. He isn't allowed to do any preventive maintenance. A new contract, at three times the prior cost, allows less service and requires co-pays. I don't know why anyone would buy it.

Ten year contract holder,

The Villages, FL
repair
March 14, 2024
Overall rating

My issue was not complete. Need more information for completion of my product. Have called several times to Sears, no one will help me with this issue. Ignacio was great.

Delia H,

Yuma, AZ
Homeowner
March 13, 2024
Overall rating

Great customer service and appears to be fixed. Very pleasant and helpful.

Linda D,

Macomb, MI
Hot water heater service
March 13, 2024
Overall rating

Joe was detailed and very knowledgeable. He even took time to explain basic maintenance. He is true professional.

Kevin F,

Newport, MI
Check Water Heater
March 12, 2024
Overall rating

Hassib was professional, knowledgeable and thorough. He was nice, polite, and early for the appointment. I liked him.

Walter S,

Oakland, CA