Water Heater Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

709


Average Rating

4.7/5

D
October 24, 2024
Overall rating

Very nice man no his job and it was a joy to be around him he really knows his job and answer all the questions about the hot water tank and why was not working excellent job

Herbert H,

Gary, IN
Water Heater
October 23, 2024
Overall rating

Hassib was great, prompt,and got the special order part we needed. Thank you, sir

Joe G,

Concord, CA
Hot water heater
October 22, 2024
Overall rating

He was very polite and helpful answers my questions and was knowledgeable on helping me with my hot water heater

David S,

Riverside, CA
Great Technician
October 22, 2024
Overall rating

Duan H. Clarified the misunderstanding between me the home owner and the service department on this appointment

Herman A,

Cerritos, CA
Awesome Experience
October 22, 2024
Overall rating

Efficient and cordial. He was on time, quickly diagnosed the issue and completed the necessary action. He also made sure that I understood the issue and how to troubleshoot in the future. I definitely appreciated that.

Ted M,

San Jose, CA
Water heater
October 21, 2024
Overall rating

He is polite and efficient. He was able fix the problem

Cathy E,

Corona, CA
Water Heater Annual Inspection
October 18, 2024
Overall rating

Gary provided excellent service, arrived on time, explained the steps, cleaned the dust from my heater, was courteous, and was careful with my new carpet. It was a great experience. Thank you!

Sandra L,

Mountain View, CA
Hot water heater
October 18, 2024
Overall rating

He was courteous and fast and discovered the problem and fixed it and was most pleasant to talk to. He did a

Pamela L,

Denver, CO
MAGIC TOUCH!!!
October 15, 2024
Overall rating

BRIAN, VERY KIND GENTLEMAN EXPLAINED WHAT HE DID TO FIX OUR HOT WATER TANK. Thank You !

Kenneth H,

Redford, MI
Technician are great
October 15, 2024
Overall rating

Technicians are great, the problem lies in getting items replaced. We paid for the extended warranty and the water heater is leaking, the first technician came to the house and said it needed to be replaced. I heard nothing, had to call and was told a second opinion was needed. Rachid came and yes it needs to be replaced. No appointment is scheduled I have to call AGAIN. In the meantime the water heater is leaking, we are replacing towels wrapped around it two to three times a day. My question, when the leak ruins my hardwood floors, who pays to have them replaced? They live to take your money for the warranties, but getting an appliance replaced is like pulling teeth.

J N,

Springfield, VA