Water Heater Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
709
Average Rating
4.7/5
Hot Water Heater
Friendly personality, experience in field, answered questions and explained clearly the possible or partial cause of the equiptment shut off. Although the problem was not fully rectified based on current problems I am awaiting further decision from Management team
Junie B,
Miami, FLWater heater
Robert Very professional Very helpful Very good technician
Brian T,
Flagstaff, AZcustomer
Outstanding service! Knowledgeable,on time, courteous and an expert diagnostician.
Gary,
Upland, CAWater Heater Fail
The technician arrived 20 minutes past the window of arrival time. He was thorough and very helpful. We'll see how long it takes for a replacement?
Joseph H,
Garden Grove, CAHome owner
Cade was very professional, knowledgeable, polite….a pleasure to work with
David M,
Colgate, WIOwner
Gary was polite & knowledgeable. He had been to my property once or twice. In the past and remembered Where the water heater was and took care of the problem with only 5 minutes after I waited 3 weeks to get the part that never came and spent about 40 hours on the phone. Try and get this problem resolved over three weeks. The first technician did not bring the parts, as I had instructed scheduling to have him do add when he closed out. The service order it canceled. My part making me wait 3 weeks. Until Gary finally came out. Is the worst nightmare of dealing with any company in my life? But Gary was a one Great person. And deserves a raise. If all your other employees were like that in follow directions, you would have a great company, but you don't. I give Gary a 10 out of 10I give Sears. Overall, negative one.
Jeff G,
San Jose, CAon time very helpful
great guy
Henry C,
Santa Rosa, CAWater heater repair
Technician courteous and friendly
Jim R,
Milton, FLI RATE THE TECH, ADAM, THE HIGHEST POINT #5
Adam was professional, knowledgeable and explained what he was doing as he installed the motor parts to my water heater. YOU NEED MORE TECH. LIKE ADAM GREAT EXPERIENCE
Judy G,
Oakland, CAGreat service
Very friendly and knowledgeable
Dennice C,
Deltona, FL