Gas grill repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 426 Reviews
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The technician had no personality and rude at best. I had to ask him questions he offered very little explanation. He looked up a part number and said discontinued however I found on line. Said I needed a new grill and $119.00 was now due. I shouldn’t have paid. I will never use Sears again
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Good service
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Repair was done on 5/18/20, now the grille is up and working, we canny cook out. Thanks
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The grill was supposed to be replaced and it has not happened yet
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Service order finally set up on 04/16. Grill finally picked up (no technician to house) 04/28. Awaiting Sears’ final decision to replace the grill (parts not available, grill cannot be repaired).
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He new exactly what the problem was and fixed it pronto.
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SHS is a great representative for SHS - he was on time, polite, professional and quickly discovered and solved the problem with our grill!
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NO SERVICE WAS PERFORMED!!!!!!!!!!!!!!!!! PARTS WERE NOT RECEIVED!!!!!!
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I used them previously and was very pleased
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The service was superb. However - it cost over $200 for roughly an hour of service.Thank you for sharing your review, Stephen. We are sorry to hear that you were not pleased with your service. We apologize the cost for repair was more than you expected. Our technicians charge by the job completed and not the amount of time it takes to complete the job. We take all reviews as feedback on how we can improve our service and we thank you for your business.