Freezer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.9K
Average Rating
4.7/5
James was fantastic!
James was great and worked late to make sure we were taken care of. He was knowledgeable too and cared about his job.
Caroline T,
Monticello, FLTech was very professional
Hope my problem will be solved This is fourth visit by Sear warranty If it doesn't work this time what will be next process
Bilal D,
Brea, CAFreezer stopped freezing
On 11/29/2023 my freezer stopped freezing my food. Parts were sent to my home for repair. All new parts were installed. Freezer got cold but would still not freeze a bottle of water. Lito would not give up trying to figure out why it wasn't working properly. He finally figured out the problem. I have my freezer working again. Thanks Lito and all the other technicians who had a hand in this process. It took several try's and patience. I say, thank you to the entire Sears team. The P&A group and all the Technical Team group for their input and support.
Jenny R,
Hilliard, OHJose's excellency
Polite, friendly, professional! Jose was excellent in his service to the customer's needs.
Cherie B,
Redlands, CAFreezer diagnosis
Shane was on time, very knowledgeable and explained constantly what he was doing. Very satisfied with him.
Kathy G,
Carrollton, TXGREAT
Fast on time and fixed it. Would use again, hope we don't have to tho.
Bill R,
Shelby, MIBest Repair Person
He let us know what was going on as he worked.
Nancy S,
Plaistow, NHProfessionalism
The repair technician was very professional and knowledgeable. Lovely personality.
Anita P,
St Martinvlle, LAKnowledgeable & Thorough
Brandon and the senior tech were great. They were well aware of the issues with the LG refrigerator and especially the error code 1F. (We had to go to the web to understand our problem. LG owners manual has no information. ) Brandon and the tech went right to work . Methodically analyzing the problem suspected the ice maker fan was not working and probably frozen over. They detached the back panel in the freezer compartment, uncovered the icemaker fan and cleared it of ice. They got it working, reassembled the panel subassembly, connected the leads, and reconnected the panel. They tested for air flow to the icemaker and we now have ice production and no E 1F error message 😊
Alice F,
Edisto Island, SCGreat service
Robert has been one of your best repair persons you have! Always helpful and personal! I like to see that he is the one to come see about my appliance, that is in need of repair, Seem to know what he is doing!! Always explains the problem to me.
Ann E,
Kountze, TX