Freezer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.9K
Average Rating
4.7/5
Professionalism
The repair technician was very professional and knowledgeable. Lovely personality.
Anita P,
St Martinvlle, LAKnowledgeable & Thorough
Brandon and the senior tech were great. They were well aware of the issues with the LG refrigerator and especially the error code 1F. (We had to go to the web to understand our problem. LG owners manual has no information. ) Brandon and the tech went right to work . Methodically analyzing the problem suspected the ice maker fan was not working and probably frozen over. They detached the back panel in the freezer compartment, uncovered the icemaker fan and cleared it of ice. They got it working, reassembled the panel subassembly, connected the leads, and reconnected the panel. They tested for air flow to the icemaker and we now have ice production and no E 1F error message 😊
Alice F,
Edisto Island, SCGreat service
Robert has been one of your best repair persons you have! Always helpful and personal! I like to see that he is the one to come see about my appliance, that is in need of repair, Seem to know what he is doing!! Always explains the problem to me.
Ann E,
Kountze, TXGreat Service!
Lani was helpful and resolved our problem. I also appreciated that she was able to come the same day. I love the tracking information that is emailed so that I can get an ETA of the technician's arrival. I'm grateful that Lani called to let me know she would be coming. I was impressed to then receive a recorded phone message that Lani was on her way. The service updates from the time I made the appointment through the time that the technician arrived were fabulous!!
Zipporah F,
Honolulu, HIService
Very pleased with the service. He did an excellent job.
Erin M,
West Covina, CAGreat Service
Jorge was very efficient. Arrived early which was perfect. He explained everything to us . Great service
Belva C,
Elgin, ILFreezer repair - Tommy
Tommy was great. On time, debugged problem, got the necessary part, and installed it. Excellent worker all around.
William R,
Nazareth, PAVery nice
Very friendly and knowledgeable would definitely work with him again
Michelle Q,
Jackson, CAWhat does this mean
Very friendly and informative
James L,
Lott, TXFreezer check
Alberto was prompt, very good, thorough, helpful, informative, fixed the problem
Elizabeth V,
Cleburne, TX