Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Fix my ice maker
February 26, 2024
Overall rating

Very good .come on time realible.check everything to see what realy the problem in order to fix it.

Susy D,

Staten Island, NY
Review of Richard for freezer service
February 26, 2024
Overall rating

Richard was excellent. Was professional and timely. Thank you!

Joe M,

Easton, PA
Justin great problem still exists
February 26, 2024
Overall rating

I don't want to rate Justin poorly but the problem still exists and the service provided by your company in general is a 1

Ann S,

Virginia Bch, VA
Excellent service
February 23, 2024
Overall rating

Technician was on time and was very professional. Happy with his work.

Barry C,

Rogersville, TN
Freezer Repair
February 16, 2024
Overall rating

Technician was very professional and courteous. He explained what was done to repair our freezer. When asked about the freezer repair warranty expiring in July, he advised us to call Sears if we wanted to renew it to see the charge and time available. Excellent exployee to represent Sears.

James M,

Wheeling, WV
21 year old freezer issue resolved-Jermaine was fantastic
February 16, 2024
Overall rating

We have a 21 year old Kenmore freezer in garage that just stopped working. Thought it was going to be bad news or difficult to find someone who could service it. I found a Sears repair center online. Very easy to book. The technician came EXACTLY on time. He diagnosed the issue right away. He had to order a part which came about a week later. Again , he came EXACTLY as he said he would a week ago….at 8am. He was polite, efficient and explained what he was doing. He was finished this second time in about 15 minutes. Left his work area clean. Wished us a good weekend. I would highly recommend this company. The price of the repair was updated with me in real time. I did not pay more than what I was quoted.

Timothy W,

Brookfield, CT
Great guy
February 15, 2024
Overall rating

Was honest from start and gave me the right advice and didn't try to fool me.🤗

Sam L,

Myrtle Beach, SC
Freezer repair
February 15, 2024
Overall rating

Technician Justin called before coming to our home. He was very polite and knowledgeable. Justin looked at the air leaking in freezer door from all angles, checked any alerts for my model and got confirmation so my options were clear. He was able to fix the seal to give us time to check into a new purchase in the future. Really would like him back if ever needed!

Ramona S,

Fresno, CA
Repair Freezer
February 14, 2024
Overall rating

Service was very quick. Service man was rather curt but done a good job.

Bernard C,

Bossier City, LA
He assisted us securing our warrant issues
February 14, 2024
Overall rating

Great

Richard L,

Bush, LA