Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Merl was great. A@e not so mich
March 05, 2024
Overall rating

Mark discovered the problem. I have been without an ice maker for 7 years weeks. Two appointments rescheduled within an hour of showing up. Many calls telling me to confirm parts or the appt is cancelled with the technician there. But the kicker is all of the delays and incompetent technicians and company allowed it to get worse and water leaked behind my built in wall and shamed my brand new wood floors and cabinet

Ann S,

Virginia Bch, VA
Tadd was friendly and knowledgeable
March 04, 2024
Overall rating

Showed up on time, analyzed and fixed ice maker, cleaned up, all looks good..

James D,

Windsor, NY
Very efficient
March 04, 2024
Overall rating

Gregory was very efficient. He was very kind and he made it easy for me to understand what was wrong with my freezer. He gave me some different types of suggestions as well as pricing. I would definitely recommend him.

Dena R,

Lake Park, GA
Freezer defrosted and annual maintenance
March 02, 2024
Overall rating

Chrystopher came as scheduled on time and was extremely professional and polite. Had great work ethic. Worked clean and organized. Thank you for all your hard work👍🏻

Frank R,

Montebello, CA
Professional
March 02, 2024
Overall rating

Jahlil was very professional, courteous, and personable to deal with.

Stephen G,

Walnutport, PA
Quick and professional work
March 02, 2024
Overall rating

Charles was professional, quick to diagnosis and knowledgeable while fixing our freezer.

Leigh M,

Biloxi, MS
Refrigerator
March 02, 2024
Overall rating

Great customer service, explained what the issues were and recommendations.

Alex Z,

Hacienda Hts, CA
freezer diagnosis
March 01, 2024
Overall rating

very professional, knowledgeable did a thorough diagnosis of my freezer and found the problems, unfortunately for me the repair was more expensive than the freezer value

James Fenner,

Davenport, FL
Freezer service
March 01, 2024
Overall rating

Austin was friendly and respectful. He explained about freezers. He was helpful about the payment process.

Tim R,

Draper, UT
Replace temperature control panel.
February 29, 2024
Overall rating

It took all of 10 minutes to replace a part to regulate the temperature on my Fenmore Freezer and 4 months to fulfill the initial appointment.

Yvonne Miller,

Oakland, CA