Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Very good service
May 22, 2024
Overall rating

Technician was on time and fixed the freezer. Thank you Chad!

Pearl W,

Stratford, CT
Service Sears Freezer
May 22, 2024
Overall rating

Julian explained why my freezer was making a sound that I thought was the motor, but it was only the fan which was normal.

Dean Y,

Savannah, GA
service by Jose G
May 22, 2024
Overall rating

excellent service! Explained everything clearly, was polite and neat. Would highly recommend him.

Jim N,

Pasadena, CA
Great service
May 21, 2024
Overall rating

Austin, was friendly and professional, and completed the task less than one hour!

Gene D,

Jenks, OK
Fantastic
May 21, 2024
Overall rating

My wife was home at the time and said Justen M was very knowledgeable on what was wrong with our freezer. Justen made sure there wasn't a mess while working on the freezer, walked her thru everything he did. Justen educated her on a few things as to how things work which he really didn't have to. Justen seems to like his job and said very nice things about Sears. We have had Sears warranty for several years now on our appliances and just recently added more coverage.

Samuel S,

Nixa, MO
Excellent technician!
May 21, 2024
Overall rating

Very knowledgeable in his field! Was able to diagnose the problem quickly and and fixed it. He was polite and courteous in his conversation and kept me in the loop with everything he was doing. He is an asset to the company and should be looked at for promotion as soon as possible.

Eldon E,

Eucha, OK
Lawremce
May 21, 2024
Overall rating

Lawrence and Matthew showed up on time and the both did a great job. They were both very professional and hopefully the repair on my freezer if fixed now!

Lois S,

Alexander, NC
John
May 20, 2024
Overall rating

John called to let me know he was on his way to our appointment. He was very knowledgeable about ALL the appliances he serviced for us today. He set up an appoint to return with parts to repair issues. Very precessional employee. He 's one of the best we've had from Sears over the last 30+ years since we've had the Sears Master Protection Agreement.

Michael V,

San Diego, CA
Quick and efficient
May 17, 2024
Overall rating

Rachid, had the part needed and completed the job quickly and efficiently within the estimated time frame.

Scott,

Springfield, VA
Total Professional
March 29, 2024
Overall rating

Scott was timely and efficient. Found the concern on my appliance and provided a quote for repair.

Jared Y,

Bellbrook, OH