Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Repair of my Upright Freezer.
January 30, 2026
Overall rating

Brent was very friendly and professional. He repaired my freezer and explained what the problem was. He also let me know all my food had defrost.

Evelyn F,

Burleson, TX
Home freezer evaluation
January 28, 2026
Overall rating

Polite and knowledgeable Unfortunately, due to no fault of his, my freezer thermostat could not be replaced.

Larry Y,

Grand Prairie, TX
Technician
January 27, 2026
Overall rating

Little completed a thorough and professional assessment of our Thor two door freezer. He made sure that once the new circuit board arrives, in a month, we are first on the list to be taken care of.

Verneda E,

Columbus, OH
Seats home services
January 22, 2026
Overall rating

James was very pleasant and was knowledgeable of the problem.

Johanna R,

Snohomish, WA
Excellent work
January 22, 2026
Overall rating

On time. Efficient. Friendly. Will ask for him next time.

Jimmy G,

Pearland, TX
Service
January 20, 2026
Overall rating

Good service is good good food good food good dood

Tammy D,

Saint Louis, MI
Great job
January 20, 2026
Overall rating

Fast, professional and answered all my questions. Both techs that were involved with this repair were great.

Mike M,

Bartlett, TN
Friendly and Knowledgable
January 19, 2026
Overall rating

While he couldn't leave having fixed my chest freezer, he showed up early and listened to the whole story on the situation. He did everything in his power to resolve but it turned out the part needed wasn't what I had been told previously. It was more expensive and recommended and different course of action. Overall he spent a good amount of time checking for the part, but was also quick and efficient. Appreciated him breaking it all down for me!

Brittany G,

Clearwater, FL
Refrigerator seal replacement
January 15, 2026
Overall rating

Good morning, He did an excellent job repairing the seal on my freezer.

Joe C,

Raytown, MO
Juan
January 15, 2026
Overall rating

Juan was very knowledgeable and professional. He was able to diagnose the problem.

Keith T,

Fort Myers, FL