Freezer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.9K
Average Rating
4.7/5
West Loch
Very professional, quick and explained everything I needed to know without asking.
Lynn J,
Ewa Beach, HIService technician
John was very professional and friendly. Said he had never known a home warranty company to deny a claim with this freezer problem. Never before
Dennis M,
Hot Springs Village, ARfreezer
Service was great. The labor cost was exorbitant. Technician was there for 45 min, and it cost over $320.00 dollars. Should be ashamed of yourselves. No matter where the tech came from the cost was over the top. I will never use Sears repair service again and I will dissuade anyone from doing so.
Jesus H,
Spring Valley, ILGreat technician
Gagik was extremely efficient. He diagnosed the problem with my freezer, ordered the part and came back it fix it in a very timely manner. He was the quickest repair person I have ever seen.
Charles N,
Burbank, CAGreat worker but was honest about the product
Did a great job without a second opinion on the product he worked on. Based on what his assessment, we are making a wise decision to not have this piece of less than 2 year old junk repaired. We would be paying about what it cost to buy it to have it fixed. Unfortunately we bought a Kenmore because we thought they built reliable products. We were wrong. We will go in search of a Whirlpool. Bottom line: don't buy Kenmore
Kathy M,
Springville, TNfreezer issues
It was very smooth process. The technician was professional and knowledgeable. I would recommend Sears services again.
Vijayalaksh N,
Chicago, ILJose is Phenomenal
Jose was the only bright spot in this experience. He is an ultimate professional.
Kha D,
Miramar, FLFreezer
Efrain was very nice. You could tell he knew what he was doing. He explained everything well. Very courteous. If I have to have help ever again, I hope he is available. Thanks for your quick service. Donna Driggers.
Donna D,
Lakeland, FLGood
Good Service and Very professional
Charles R,
Plattsmouth, NEExcellent service technician
Extremely pleasant, knew what he was doing as a technician and would request that he would return to my home for any future services required. Great representative for Sears.
Steve L,
Baton Rouge, LA