Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Old freezer dies…
September 16, 2024
Overall rating

My technician had to look long and hard to find parts for the needed repairs. They no longer make them because the freezer is too old. But the repairman did everything he could to try to be able to complete the needed repairs.

Kathline E,

Ft Worth, TX
Service freezer
September 16, 2024
Overall rating

Very personable and efficient. Answered my questions and concerns quickly and in easily understandable. Very pleasant technician. You people need to correct my last name spelling. It's Bowron not Vowron! Thank you.

Jack Bowron,

Elgin, IL
Tim was very helpful and professional, he is a great asset .
September 14, 2024
Overall rating

Tim advised me of condition of my refrigerator and what was needed to correct the problem.

Gloria S,

Fort Mill, SC
Professional and very knowledgeable
September 13, 2024
Overall rating

Thank you for sending Elijah. He checked everything out and found that everything checked out! I would recommend him to everyone! However, your online services leave a lot to be desired. It was so difficult to find out the information and when I tried to update the contact information I couldn't. Jeez, if my 90 year-old mom had to do it she'd probably die trying.

Kelly McDowell Yorba,

Whittier, CA
Great job!
September 13, 2024
Overall rating

Van got the work done quickly once the parts came in.

Daniel S,

Portage, IN
Freezer repair
September 13, 2024
Overall rating

This problem with the seal has been ongoing and has been changed 2 or three times. Junny explained why it was causing a problem and said he was going to request for the door to be replaced but was told to replace the seal. Will see what happens. Junny did the best he could to rectify the problem. I give him high praise for his work ethic and hopefully it works out!

Timmy M,

Mililani, HI
Kevin
September 13, 2024
Overall rating

Excellent service only sears can do I have been with you for 25 years

Maureen brit,

Desoto, TX
Freezer repair
September 13, 2024
Overall rating

Polite and efficient

D K,

Elmwood Park, NJ
Service tech replace gasket on upright freezer
September 12, 2024
Overall rating

Observation of gasket for 3 days to make sure seal works.

Kaye L,

Jenks, OK
Polite and punctual. Very easy to talk to about my problem.
September 12, 2024
Overall rating

Very positive. I am pleased with this service and would not hesitate to call again.

Beville V,

Tallahassee, FL