Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Homeowner
March 24, 2026
Overall rating

He was very polite, knowledgeable and professional. Pleasant and courteous.

Lisa A,

Memphis, TN
Jackie Gilstrap, customer
March 23, 2026
Overall rating

Sears tech was kind and knowledgeable about my Kenmore freezer. I was glad he was the same one who came before and diagnozed the problem.

Jackie G,

Dothan, AL
Very knowledgeable
March 23, 2026
Overall rating

As a Votec instructor myself I could tell he was journeyman quality

Roscoe/ R,

Penhook, VA
Great Service Tech
March 23, 2026
Overall rating

Bobby has been to our house a few times to resolve some pretty tricky issues with our GE Profile refrigerator/freezer. He works hard and efficiently. He does a great job explaining issues. Very nice guy.

Joseph D,

Greeneville, TN
Service for Samsung Freezer
March 18, 2026
Overall rating

Nicolas is very professional and knowledgeable. He is courteous and takes the time to explain what was wrong. I appreciate the great setvice provided! Thank you. πŸ™πŸΌπŸ™πŸΌ

Janice Q,

Hilo, HI
Kenmore Freezer Repair
March 18, 2026
Overall rating

Have always been satisfied with Sears Home Services. The warranties on our 5 Kenmore appliances have easily paid for themselves by extending the usage life of the units. Jose did an excellent job of diagnosing the problem and repairing our 11-1/2 year old freezer. I plan to request him for all future work.

Al B,

Scottsdale, AZ
freezer gasket
March 17, 2026
Overall rating

Gasket on freezer had warped. Sears heated the gasket and fixed freezer. Awesome worker.

John A,

San Antonio, TX
Casey was efficient,quick and knowledgeable.
March 15, 2026
Overall rating

Casey changed the part of the fridge/freezer but it's not working.Asked us to wait 24 hours.It's still not cooling:

Lata J,

Columbia, SC
Freezer Opinion
March 14, 2026
Overall rating

Came in & checked my Magic Chef Freezer & gave me his thoughts about it. He said the compressor was out & it would cost a lot to get the whole thing to be replaced. He also said it would be best just to buy a new one.

Tevion C,

Hazelwood, MO
Great Experience
March 14, 2026
Overall rating

Eli was very friendly even though the price was too expensive to go ahead and do the repair.

Tim M,

Tahlequah, OK