Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Freezer failure
October 04, 2024
Overall rating

Tim called ahead on the date of the appointment, and he arrived on time. He was prepared and quickly determined the problem with our freezer. He knew what to do and did it. He was professional, courteous and careful. We have not received an email receipt; he submitted the information and said we would receive one.

William N,

Sheffield Village, OH
Review for freezer repair
October 03, 2024
Overall rating

Service was provided timely the technician (Gregory B.) was very thorough in explaining what was wrong and needed to repair freezer. overall a great job.

Roderick S,

Ashburn, GA
Was awesome
October 02, 2024
Overall rating

Bradley was really great fixing our problem with our upright freezer.

Willard V,

Frankford, DE
Pleasant Efficient Knowledgeable
October 01, 2024
Overall rating

He knows all the appliances and can fix them and also has tips to make them work better.

Lynnette W,

Bunkerville, NV
Expert
October 01, 2024
Overall rating

Professional and well knowledged. He explained the problem with my freezer.

Anthony C,

Glen Burnie, MD
Mehrdad did a great job.
October 01, 2024
Overall rating

He was thorough, answered my questions and explained everything well. Five stars for him.

Gwyneth R,

Bothell, WA
Freezer
October 01, 2024
Overall rating

Awesome good knowledgeable habla español explain the program I took the program

Jaime D,

West Palm Bch, FL
5 stars
September 30, 2024
Overall rating

Professional polite and informative. Jacob was great. All questions answered. Great job.

Jason G,

Sherwood, MI
Good Service by Technician Total Fail by Parts Dept
September 30, 2024
Overall rating

I got several emails and texts telling me that the parts that were ordered by the first technician who came over a month ago were finally in. After those scheduled appointments were cancelled and rescheduled due to delay in receiving parts, Kenny came over today to discover that the parts order was incomplete. I had him cancel the order and if/when the freezer has further issues, I'll buy another one. Probably from your competitor. Your automated system leaves much to be desired.

John P,

Chula Vista, CA
Home owner
September 30, 2024
Overall rating

Very nice, courteous and knowledgeable person. You should hire more person like him.

Crisenta J,

Irving, TX