Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Excellent service!
April 13, 2026
Overall rating

Excellent service! Very knowledgeable technician. Courteous, clean, timely. Provided food orientation on the issues with my freezer.

Luis V,

Caguas, PR
Freezer repair
April 10, 2026
Overall rating

He was prompt and courteous. Knowledgeable about the product needing repair.

Douglas H,

Avon Lake, OH
Excellent service
April 06, 2026
Overall rating

Eric was knowledgeable, professional, and courteous. I'm pleased he will be our service person in the future, should we need one.

Cheryl F,

Wichita, KS
Very professional and fast service
April 03, 2026
Overall rating

Jessup was ahead of schedule and replaced a complicated part very quickly and kept the area tidy. He also gave clear follow up instructions. Overall excellent experience.

Emily W,

Ann Arbor, MI
Owner
April 02, 2026
Overall rating

Very knowledgable. Tech was on time for our appointment. Very polite.

James Q,

Ruth, MS
Freezer repair
March 31, 2026
Overall rating

Excellent service. Quick diagnosis and repair. Friendly service technician. Highly recommend.

John W,

Skiatook, OK
5 stars
March 28, 2026
Overall rating

The gentleman was very nice and well experienced in his job. Very well spoken and patient and neat.

Belinda H,

Miami Gardens, FL
Great technician
March 25, 2026
Overall rating

Did a great job. Also registered my other appliances on my sears plan.

Christine W,

Buena Park, CA
freezer fix
March 25, 2026
Overall rating

the mechanic was very good. He was very considerate. Very knowledgeable.

Ilene A,

Tacoma, WA
Exceptional service
March 24, 2026
Overall rating

Rancarlos called when he was 15 minutes away. After he arrived and I explained what was happening with my freezer, he examined it and detected the problem immediately. He was polite, professional and more than proficient, fixing my freezer in about 20 minutes leaving no mess for me to clean. I'd say that is exceptional service.

Ann A,

Ventura, CA