Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Ice Maker Issue
January 16, 2025
Overall rating

Peter called when he was on his way and set an ETA. He arrived on time, he was very informative of what he was doing to diagnose the issue. His troubleshooting skills were good and he replaced the unit with a spare from his van. a very nice service experience.

Bill W,

Rotonda West, FL
Ice maker repair
January 14, 2025
Overall rating

Service associate was punctual and presented a professional appearance. He made cordial and informative conversation as he did the repair. He was respectful of the area he was working and in maintained a safe and clean work environment. He explained the repair in terms I could understand. I would gladly have him return for future repairs.

Janice D,

Hanapepe, HI
Mark G.
January 14, 2025
Overall rating

Great! Mark did a fine job and fixed the problem. Pleasant guy.

Terry L,

Knox, IN
Good Job
January 13, 2025
Overall rating

Good job by Charles. He was friendly and answer all my questions. He gave me confidence that he knew what he was talking about. Good man!

Brian H,

Puyallup, WA
Service call
January 13, 2025
Overall rating

Very knowledgeable and diagnosed the issue very quickly. Dontee knew the problem and worked to correct it.

Moore S,

Pahrump, NV
Professional!
January 12, 2025
Overall rating

Brandon was prompt and professional. Great personality and definitely knew his trade.

Heidi A,

Peoria, AZ
True professional...
January 08, 2025
Overall rating

Ricky kept me updated on his arrival time. Thorough diagnosis revealed the dead part quickly. Sadly, the freezer is dead, but lasted 3 times it's expected 7 year life! ccs

Craig S,

Rochester, MN
Refrigerator repair
January 08, 2025
Overall rating

Fiallo was professional and very helpful. He is a great representative for your service.

Kathy H,

Palm Beach Gardens, FL
Feedback on scott
January 07, 2025
Overall rating

Scott was excellent courteous and knowlegable.he arrived promptly and on time

Paul E,

Coppell, TX
Very responsive
January 05, 2025
Overall rating

Our freezer went out and, unfortunately, we can buy a new one cheaper than the repairs. However, we were pleasantly surprised at how quick the service appointment was processed. We live in a rural area and it can take days or weeks for a repairman to come. We called on a Friday afternoon and tgey had someone at our house by 9:00 AM Saturday morning. This is unheard of in our area. Great customer service.

Bobby J,

Hillsboro, TX