Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Best of the best!!!
February 06, 2025
Overall rating

Very friendly and respectful. Fixed the freezer on our refrigerator and tested out before leaving to ensure it right. This young man is excellent at his job. Sears is very fortunate to have this kind of repairman and could use more just like him. Excellent is the perfect word for him. Please keep him around as long as we have our appliances. I just cant say enough about this young professional!!! Thank you Andrew.

Carolyn K,

Lake City, SC
Gary is a pro
February 05, 2025
Overall rating

Gary knows what he professionally does 👍🏻

Eric L,

San Diego, CA
Not sure what this means 🤷‍♂️ ?
February 05, 2025
Overall rating

Hi / the communication from both Sears and Magic Chef were spot on, not only with me but with each other. George was promptly on time and very friendly and professional. He knew what he was doing and efficiently repaired the equipment.

Paul T,

Upper Chichester, PA
5
February 04, 2025
Overall rating

He is good thank you He come in and check it

Soana M,

San Jacinto, CA
Great communication
February 04, 2025
Overall rating

Marty was respectful of our home, he was clear and detailed explaining the repair. He offered additional information on Willard to expect today to ensure the repair is complete and the freezer cools appropriately. He also explained how to follow up if needed. A very nice man, thank you.

Lisa,

Stanton, MI
Repaired my refrigerator freezer
February 04, 2025
Overall rating

Wonder gentlemen appeared very knowledgeable and did a fabulous job

Joseph B,

Tamarac, FL
Good Job!
February 03, 2025
Overall rating

Winfred was efficient and quickly diagnosed the problem. He stated he could not get the needed part (Thermostat) for repair.

Servando V,

Jonestown, TX
Fantastic
January 31, 2025
Overall rating

Very knowledgeable and helpful person,knew what he was doing and is going to follow up!

Richard T,

Auburn, CA
Frustration
January 31, 2025
Overall rating

He showed up and I greeted him and came in my apartment to see what was wrong and he said that it wasn't holding the air in and that caused my food defrost and spoil. He took the gadget to lose he just flipped it but the bottom at the top and the top at the bottom the gasket on the door was not replaced with a new. But at least he showed up to help me with whatever was wrong with the freezer and I thank him very much I just have one request that for now on when someone is coming here if they can't find the place please call me. And on the work order please add my phone number on there so that the repair person will have my phone number to call me thank you. He did say the freezer was working correctly.

Christina W,

Richmond, VA
Freezer
January 30, 2025
Overall rating

Excellent expertise and customer service. My freezer is working perfectly.

Jaime A,

Los Angeles, CA