Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Terence … EXCELLENT tech
April 15, 2025
Overall rating

Excellent tech. Explained what the problem was and how he would fix it. I signed up for warranty and he helped me with connecting with helpful customer service person who was very pleasant. FINALLY got signed up. My big problem was Credit Card Customer Service!! Person on other end had such a heavy accent it was hard understanding her words.

Anita A,

Zebulon, NC
Garth, the service guy was a good as it gets!
April 14, 2025
Overall rating

He let us know where he was on his route, no surprises. When he got to the house, asked a few important questions, and got to work. He discovered that I really didn't have a problem. What I thought was broken was by design and working well. I'm not excited by the ai thing that I had to deal with before Garth to my house. It was like trying to communicate with an idiot.

Daniel D,

Boca Raton, FL
Friendly, knowledgeable Service!
April 14, 2025
Overall rating

Sean fixed a broken thermostat in my Kenmore freezer. He was friendly, knowledgeable and really made me feel a part of the decision-making process. He worked quickly and thoroughly to assess and then complete the work! Thanks Sean for your great attitude and willingness to explain everything to me- much appreciated! I would definitely call again if I needed a repair.

Jennifer N,

New Richmond, WI
Service Call
April 14, 2025
Overall rating

Dave did an excellent job! He got the job done and was very prompt!!

Gregory G,

Swoyersville, PA
Freezer help
April 10, 2025
Overall rating

Good today, technician was helpful and fully checked things out.

Maria B,

Del Sur, CA
CHAD K
April 08, 2025
Overall rating

he has a very bubbly personality ,very professional , I gave him five star rating. I highly recommend him to come to other peoples houses and in my house again he did a wonderful job. Thank you. CHAD K

Roberta S,

Hamden, CT
Freezer repair
April 08, 2025
Overall rating

Tracy was very knowledgeable and went above and beyond to fix the issue. He explained everything that he was doing and answered the many questions I asked. I hope that if I ever need future repairs that he is the technician that's comes. Thank you Tracy!🙂

Paula J,

Beaver Dams, NY
Freezer repair
April 08, 2025
Overall rating

Very knowledgeable and easy to understand about the service

Mike S,

Enterprise, AL
Client
March 11, 2025
Overall rating

Joel was a complete professional. He was quick to diagnose the problem and fixed it. I'm a happy customer.

Kristi A,

Grove, OK
Awesome work
March 11, 2025
Overall rating

Kenny was fast and got the job done! Thank you!

Marty,

Homosassa, FL