Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Very Knowledgeable
May 08, 2025
Overall rating

Barry was excellent! Very knowledgeable. Very courteous. Great customer service skills! Extremely honest!

Gus K,

Pennsville, NJ
Outstanding with communicating
May 07, 2025
Overall rating

Jason was extremely professional, and although the issue with my freezer could not be repaired, he was thorough. He communicated with me throughout the date of service and even waited on me to arrive home so that he could take a look.

Andrea C,

Merritt Island, FL
Excellent
May 07, 2025
Overall rating

Michael was great, professional and thorough.

Richard G,

Deep River, CT
Freezer
May 07, 2025
Overall rating

It did not take long to determine the compressor was bad. He gave me a quote on the spot.

Sheryl R,

Dewittville, NY
Good job
May 06, 2025
Overall rating

Manuel did an excellent job! Unfortunately it was going to cost more to repair than a new one.

Joy F,

Willis, TX
Freezer
May 06, 2025
Overall rating

Well knowledgeable technician,explained things the right way

Alex F,

Marlborough, MA
Great service!
May 06, 2025
Overall rating

Very helpful and very courteous!!! He was very understanding About freezers. Glad I called Sears repair.

Sheila B,

Pikeville, KY
Terrance rocked!
May 06, 2025
Overall rating

I loved everything about my experience from calling the AI to Terrance fixing our Samsung freezer flawlessly. He was an excellent communicator, fun to have around, and highly efficient.

Sacha W,

Raleigh, NC
Very professional
May 05, 2025
Overall rating

Thank you, your technician is very professional, prompt, and knowledgeable. Thank you!

Julie T,

Geneseo, NY
Repairman.
May 03, 2025
Overall rating

He was prompt and very friendly. He explained what the problem was with my GE freezer thoroughly.

Sue S,

Ocean Shores, WA