Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Good service
June 18, 2025
Overall rating

Norman worked independently because I was busy taking care of other household matters. Freezer is working well so far. I do not understand why it took so long to fix the problem.

Ruth H,

Kaneohe, HI
Exceptional Tech
June 16, 2025
Overall rating

Our tech was wonderful. He explained in detail what was wrong. Very personable. Thank you! 5+ stars!!!! Dan & Margie S

Daniel S,

Rochester, NY
Refrigerator/freezer
June 14, 2025
Overall rating

My freezer is on the bottom and the problem was the small drawer above. The big portion was frozen salad so he said it would cost me like $1300 to fix it and my unit is 11 years old so he recommended that I just get a whole new unit. But he was very professional. I felt like he was very honest with me. I didn't feel like he was messing around with me so now I need to find a new unit.

Sharon G,

Lake Geneva, WI
Freezer Repair
June 13, 2025
Overall rating

Prompt arrival. Very polite and informative. Efficient and effective service.

Raymond B,

Wolf Creek, OR
Repair
June 12, 2025
Overall rating

Good manners, friendly knows his business, and got it done in a Well good time.

Joseph S,

Pratt, KS
I don't know what that means review title his title my title
June 12, 2025
Overall rating

Very helpful very polite explained everything very good personality if we ever need help again I would like him to be the one that helps us

Sandy F,

Washington, UT
Great
June 11, 2025
Overall rating

Knowledgeable, friendly and kind. Explain everything to us that was wrong with our freezer.

Linda M,

La Verne, CA
Very professional
June 11, 2025
Overall rating

He was knowledgeable, efficient, and thoroughly explained what was going on.

Ian M,

Suffolk, VA
Customer, Mike Bates
June 11, 2025
Overall rating

Very helpful and polite. Scott called and told me what time he would arrive.

Mike Bates,

Sherman, TX
Technician
June 11, 2025
Overall rating

Was knowledgeable and found issue unrepairable quickly. Just like technician in November 2024.

Tajhia V,

Mcminnville, TN