Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

1.9K

Average Rating

4.7/5

Freezer Repair
July 07, 2025
Overall rating

Excellent service wouldn't hesitate to call again if needed ,thanks!

Gary B,

Warren, PA
MMost professional worker I have encountere in a long time!
July 05, 2025
Overall rating

Matthew was so professional and he explained things in a very clear manner as well as our options and what to do to move forward if the problem occurs again.

Pamela B,

Memphis, TN
Review
July 04, 2025
Overall rating

Personable and knowledgeable. A great asset to Sears team and company.

Patrick M,

Reisterstown, MD
Very professional
July 03, 2025
Overall rating

Ricardo arrived exactly on time, was courteous and thorough, and explained everything very well.

Jerry H,

Clarkston, GA
Alberto is the very Best!!
July 02, 2025
Overall rating

Alberto was incredible! He was punctual, polite, informative & so helpful in assessing & explaining any issues. He is extremely experienced & knowledgeable and I hope you realize what a great asset he is to Sears! I was extremely frustrated dealing with your AI robots, phone queues and not being able actually speak with a human but he quickly made up for your company's customer service faults! I would give him 10 stars if possible.

Margaret D,

Bartonville, TX
Greezer repair
July 01, 2025
Overall rating

Darrell was a very good technician and fixed the problem in a little amount of time we appreciated him

Bill J,

Cameron, MO
Superior technician
July 01, 2025
Overall rating

Sears is blessed to have Ricky among its work force. He's punctual and very friendly. He's a remarkable, experienced technician who has a great deal of "learned" knowledge. He's great at answering and assisting with any questions or other difficulties. Ricky goes above and beyond to ensure the customer issues are taken care of.

Lee W,

Luling, TX
Freezer ice bin container stuck.
June 26, 2025
Overall rating

Fast, knowledgeable, and professional. Came on time and finished quickly.

Renee R,

Martinez, CA
Technician
June 26, 2025
Overall rating

Randall was very nice, kind, polite, knowledgeable, couteous, and respectful.

Shirley T,

Vidalia, LA
Excellant Service
June 26, 2025
Overall rating

Tech was knowledgeable and friendly. He was very easy to work with. He let me know all of my options.

Kelly J,

Waynesville, OH