Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Professional
July 17, 2025
Overall rating

Joe was our technician from Sears both to diagnose the issue and help order the part as well as the same tech who returned and installed the faulty part. He was professional and knowledgeable. We would definitely recommend Sears Repair to a friend or family in need of service.

Rick R,

Rootstown, OH
Freezer Repair
July 17, 2025
Overall rating

Ozie, was great called before heading my way. Quick fix! Glad Sears is back at it!

Mark H,

Saint Louis, MO
Checking freezer
July 17, 2025
Overall rating

Appreciate his honesty and help to solve my problem. Very nice and professional. Thank you for good service.

Darlene A,

Amarillo, TX
Amazing service!!
July 16, 2025
Overall rating

Francisco came out to help with our upright freezer. He did an outstanding job and even gave some tips on how to make the freezer work better. The level of customer service provided by Francisco was second to none! I hope we can request him to be our tech when we need help next time! Great job!

Cyndie O,

Houston, TX
Client
July 16, 2025
Overall rating

Greg was very professional and diligent with the repair. He took time to identify the issue, although we are disappointed that Whirlpool/KitchenAid not longer makes the part needed for our ice maker. Greg's knowledge and work ethic is fantastic. He truly took good care and respect for our home while completing the repair! Thank you Greg!

Kelly J,

Westerville, OH
Great Job
July 15, 2025
Overall rating

He help us and explain what was going on excellent service

Doris O,

North Liberty, IA
Great service. Explained everything for warranty repair.
July 15, 2025
Overall rating

Very professional & courteous. Very helpful & answered all questions

Jan D,

Hammond, IN
Freezer gasket diagnostics
July 15, 2025
Overall rating

Very knowledgeable of freezer & parts. Courteous and very professional.

Choice L,

Gulfport, MS
Very knowledgeable and friendly
July 15, 2025
Overall rating

Steve was very helpful and knowledgeable. He immediately knew what our problem was and how to fix it.

Susan H,

Rexburg, ID
garage fridge
July 15, 2025
Overall rating

Van was very polite and very professional. He was quick and would highly recommend.!

Jennifer W,

Valparaiso, IN