Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Sears review for Terrance
August 06, 2025
Overall rating

Terrance was very thorough in his attempt to fix the freezer. Very patient and easy to understand

Chris K,

Conway, SC
Technician
August 05, 2025
Overall rating

Mike was very professional, very knowledgeable and very personal and helpful. Above and beyond.

Mary S,

Los Banos, CA
Freezer gasket
August 05, 2025
Overall rating

Ethan was very thorough about trying to get the gasket to fit properly. He was very courteous and friendly . Hopefully he has gotten the problem corrected as this is an ongoing repair under our old contract.

L W,

Soso, MS
Very Nice
August 05, 2025
Overall rating

Wayne, the technician, was very polite and nice. My unit was not repairable but he was able to deliver the bad news to me in the most polite way and he apologized that he could not fix it. Thank you Wayne. We need more repair men like you.

Chenyce A,

Bethlehem, PA
Services
August 03, 2025
Overall rating

Knowledgeable, respectful, on time ,recommendable to anyone who who he services. He's the man!!!!!! I appreciate his services!!!!!¡!! 6 stars

Otis H,

Moreno Valley, CA
Home owner
August 01, 2025
Overall rating

Very professional and knew what he was doing. Will use Sears again for appliance repairs

Steve B,

Lakeside, CA
The Service Provided by Sayed F.
August 01, 2025
Overall rating

Thank you, Sayed for working on my freezer on Thursday, July 31! Your professionalism and patience are remarkable!

Vinnie A,

Winchester, VA
My technician this morning was awesome 😎
July 29, 2025
Overall rating

My technician was so polite. He was prompt right on time. He checked in with me on the way here so that he could give me an ETA according to his GPS and sure enough he was here right on time. My technician this morning was very very knowledgeable and helpful and got me on the right track as far as what the refrigerator was experiencing. I would highly recommend him to anyone around here that needs help with the refrigerators. He is just fabulous.! I'm gonna read him 5 Star! all the way! TY again, Donna Vasko

Donna V,

Ione, CA
Great job and professionalism
July 29, 2025
Overall rating

He showed up on time and was able to quickly access the issue.

Serita O,

Calera, AL
Excellent service
July 29, 2025
Overall rating

Arrived on time, diagnosed problem and was polite and friendly.

Margaret H,

Theodore, AL