Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Freezer repair
March 19, 2024
Overall rating

He was polite and knowledgeable. It appears he did a good job, we will know in a couple of hours when we will see if the freezer is working

James F,

Gary, IN
Service visit.
March 19, 2024
Overall rating

Eduardo very knowledgeable and courteous. He arrived on time diagnosed the problem and provided several options to proceed further, he showed me the problem and explainded evertyhing.

William M,

Kerrville, TX
Technician
March 14, 2024
Overall rating

Good. He was here when promised and got freezer running again thank you

Albert B,

Downingtown, PA
Courteous
February 23, 2024
Overall rating

Tyrell was very courteous and handled the situation well today. Thank you

Jeff S,

Elk Mills, MD
Repair Ice maker
November 04, 2023
Overall rating

Hard to get a person to answer the phone. It took 5 times/trips to finally repair the ice maker. When the two repair men came, we suggested to use the two thin piywood under the wheels of the refrigerator when they pull out the refrigerator/freezer in order to prevent scratching the hardwood floor, but they didn't want to do it. It ended up the hardwood floor was damaged a little.

John M,

Newcastle, WA
Door seal instalation
November 03, 2023
Overall rating

Philip K was very professional but I believe the job you sent him here for was a 2 man job. I had to help him get seal to stay in place. It took a long time to complete because when the screws were removed the door shelving moved down and he was unable to find the Screw holes ar the bottom. He had to go back and loosen the screws on top and I had to push up on the door to find holes.. it yook about 2 1/2 hours to complete this task. Either you need to retrain your repairmen or send 2 men for this type of repair. It's a good thing I have mechanical experience or he/ would have been here all day!!

Barbara N,

Westtown, NY
Freezer
October 26, 2023
Overall rating

Checked everything out but unable to determine if cooling to proper temperature. (Will just have to put thermometer in and monitor)

Meredith B,

Winnfield, LA
Tech service.
October 24, 2023
Overall rating

Tech did a good job and was very knowledgeable and friendly.

Elizabeth V,

Newton, MS
Fine
October 20, 2023
Overall rating

It was fine work was complete thank you for your service

Mary&james L,

Staunton, VA
Freezer not repaired
October 20, 2023
Overall rating

He didn't come. Appt was canceled. According to Chris it was gonna cost a lot to repair.

Ivory L,

New Iberia, LA