Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Service
September 29, 2025
Overall rating

Tam was very pleasant and knowledgeable about the freezer. It didn't take him very long to determine the problem.

Loretto M,

Mesa, AZ
Sears technician 5 stars !
September 26, 2025
Overall rating

Neal was professional & most helpful after our refrigerator & freezer stopped cooling~He communicated when he would be arriving & was on time. He relayed & provided material for Sears Home Services information which I'll review later~ He's a very conscientious too!

Rose B,

Amelbourne Beach, FL
John E. : Great service
September 26, 2025
Overall rating

John got right to it. Diagnostics were translated into options. When findings suggested that repair would cost more than my warranty policy would cover, the decision became an easy one to make. John explained everything patiently and with incredible detail. He's a pro. I'm impressed.

Terrence S,

Carlisle, PA
5 star for jonel
September 25, 2025
Overall rating

Great service, very professional and highly knowledgeable. Jones explained everything very clearly

Ernest H,

Sherwood, OR
Home owner
September 24, 2025
Overall rating

5 star. He is pleasant and very informative about the appliance.

Melanie F,

South San Francisco, CA
Great response
September 24, 2025
Overall rating

Very informative, knowledgeable and professional. A real pleasure to do business with.

Michael P,

Memphis, TN
Ice maker
September 24, 2025
Overall rating

Mike diagnosed the issues with faulty ice maker. He was friendy and knowledgeable. Explained several repair options. He was neat and well mannered!

Troy W,

Spring Grove, PA
Repair review for Sunday.
September 23, 2025
Overall rating

Very good, fast and efficient. Both of them were very good. Rating: 5.

James H,

Smithfield, RI
Repair of Freezer
September 23, 2025
Overall rating

Daniel was great. I will use him as the need arises and I will recommend him to others.

Oren B,

Saint George, UT
Maintenance Check
September 23, 2025
Overall rating

Francisco was professional and knowledgeable in explaining our machine and service

Lisa D,

Houston, TX