Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Great tech
August 23, 2023
Overall rating

Arrived on time and ready to work. He was super pleasant

Raelene W,

Pierson, FL
EXCELLENT SEARS REPRESENTATIVE
August 23, 2023
Overall rating

James took his time going over all items due for my covered service check up and was very polite, explained all, and showed interest in all work he completed in my home. I have had Sears Appliance coverage every year for almost 40 years since 1970's and appreciated all the care service representatives gave our covered items. I have this coverage until October 11, 2023 and already have added a separate type coverage that begins when this major Sears one discontinues sad to say. I understand I have the new one starting mid September for some reason and not October 11 but will continue to use my close to 49 years coverage plan until it expires mid October 2023 due to this type of Sears coverage non-continuance by Sears any longer. I hope the new one I have signed up for is good. I will miss my old one but have faith the employees coming to repair my products will take care of all of them. I will miss my yearly maintenance checkup that has always been available on all my covered items. I understand now I can most likely only call when I need a repair and no longer all appliances and covered items checked once a year

Helen T,

Port Orange, FL
Waldemar is a very experienced refrigeration technician..
August 23, 2023
Overall rating

He came for maintenance service for both my refrigerators. He is very courteous, knowledgeable and answers all of my questions clearly. He is very experienced and has serviced my appliances many times as well as repairs. He does his job very well, he is the best!

Maria S,

Carolina, PR
Freezer power
August 23, 2023
Overall rating

Tech was very knowledgeable and helpful finding the problem. Always love the Sears home maintenance.

Cherri F,

Creedmoor, NC
Great visit!
August 22, 2023
Overall rating

Elliot was prompt, polite, conscientious, & extremely professional as he completed our freezer maintenance. He also clearly answered the questions I had.. felt really satisfied when he was done. Thank you, Elliot!

David K,

Anacortes, WA
Freezer Mishap
August 22, 2023
Overall rating

Jason was very professional, knowledgable, kind and concerned. He took time to explain to me my issue.

Terese H,

Detroit, MI
Craig was excellent
August 22, 2023
Overall rating

Craig was competent and professional. Arrived on time and completed work quickly.

David& W,

Lake Jackson, TX
Freezer repair
August 22, 2023
Overall rating

Helpful with suggestions to prevent future problems. Very good work attitude.

Donald M,

Warwick, NY
Excellent service
August 22, 2023
Overall rating

Brad was professional and courteous and very efficient. He is very knowledgeable and thorough. We were very satisfied with his work to repair our freezer.

Michele Y,

Bethany Beach, DE
Ice maker
August 22, 2023
Overall rating

Norman did a great job. Very knowledgeable and informative. Great representative of Sear's repair. Thanks Norman

Stephanie A,

Kailua, HI