Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

five stars
October 29, 2025
Overall rating

Scott was professional and knowledgeable. he was courteous and on time.

William M,

Meadville, PA
Great Service
October 29, 2025
Overall rating

Jose was timely, knowledgeable, competent, and pleasant. Can't ask for more in a service person.

Laura H,

Phoenix, AZ
Freezer repair
October 28, 2025
Overall rating

Great experience, he was prompt and informative. Very helpful and respectful.

Robin W,

Melrose, NM
Freezer repair
October 25, 2025
Overall rating

Very nice and quite informative . Timely and effective service

Dawn H,

Hamilton, NJ
Very helpful!
October 24, 2025
Overall rating

Due to cost of repair, I did not proceed with repair. James was very knowledgeable about my specific freezer and offered good suggestions for a replacement.

Sue K,

Bellingham, WA
Manuel L
October 24, 2025
Overall rating

Very courteous and informative. Friendly clean knowledgeable respectful of premises

Susan H,

Half Moon Bay, CA
Austin
October 24, 2025
Overall rating

Very knowledgeable, well dressed, used shoe protector, on time explained problem very well. Excellent service

Gordon H,

Broken Arrow, OK
Very knowledgeable, competent and helpful!
October 23, 2025
Overall rating

Anthony has done service on multiple appliances for us and is always reliable and effective with the service performed.

Jack S,

Saluda, VA
Excellent repair
October 20, 2025
Overall rating

My technician arrived on time and was incredibly knowledgeable, polite, and efficient. He diagnosed the issue right away and knew exactly what to do. He removed all of the ice buildup, cleared the affected tube/line, and thoroughly thawed and handled everything with care. He left the work area completely clean and put everything back in perfect condition. I'm very grateful for how professional, friendly, and effective he was. Highly recommend.

Anne B,

New Orleans, LA
Mark is an exceptional service tech
October 17, 2025
Overall rating

Mark is obviously experienced and very knowledgeable. He performed a series of diagnostic tests on my Kenmore freezer, identified the problem, and later installed the part. He is friendly and professional.

Gene K,

Dresher, PA