Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Excellent repair
October 20, 2025
Overall rating

My technician arrived on time and was incredibly knowledgeable, polite, and efficient. He diagnosed the issue right away and knew exactly what to do. He removed all of the ice buildup, cleared the affected tube/line, and thoroughly thawed and handled everything with care. He left the work area completely clean and put everything back in perfect condition. I'm very grateful for how professional, friendly, and effective he was. Highly recommend.

Anne B,

New Orleans, LA
Mark is an exceptional service tech
October 17, 2025
Overall rating

Mark is obviously experienced and very knowledgeable. He performed a series of diagnostic tests on my Kenmore freezer, identified the problem, and later installed the part. He is friendly and professional.

Gene K,

Dresher, PA
5
October 17, 2025
Overall rating

Very great job! He knows his refrigerators. Very nice person.

Melissa F,

Hazard, KY
Michael Everton
October 14, 2025
Overall rating

MICHAEL was very knowledgeable and professional. He explained clearly the problem and was very helpful.

Michael E,

Olive Branch, MS
Excellent Sears Tech
October 14, 2025
Overall rating

Sears home repair technician, Chris, was able to troubleshoot icemaker issue and complete repair in less than 10 minutes. Excellent, knowledgeable and friendly tech. Sears home service repair techs never disappoint.

Manley C,

Ocala, FL
5 stars
October 13, 2025
Overall rating

Don, was kind and extremely helpful. I Would recommend there services.

Zachary L,

Washington, MI
Awesome service!
October 10, 2025
Overall rating

Jim was punctual, professional, and an excellent communicator. Thank you.

Sally M,

Portsmouth, NH
Jones review
October 10, 2025
Overall rating

Excellent service, very knowledgeable, professional and courteous. Great communication as to what he is doing

Ernest H,

Sherwood, OR
Proper operation of freezer
October 09, 2025
Overall rating

Very professional technicians explains clearly and precisely the operation of the appliance

Jeffrey M,

Nacogdoches, TX
freezer
October 09, 2025
Overall rating

Was finally able to get my freezer working I hope after 7 visits and over $2000.00 in parts and service for a $ 500.00 freezer

Noel T,

North Tonawanda, NY