Freezer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.9K
Average Rating
4.7/5
Freezer
Alex service today should be rated 10. Excellent service and good explanation in assisting me with my freezer. Got my light on the inside to work which hasn't work in years. Removed the back cover so I could clean the awful smell coming from the back of the freezer.
Beverly G,
Riverdale, GATerrible customer service-Andry was excellent
Andry was excellent, however, whomever does the scheduling for the techs over schedules them and leaves the customer hanging. This was the 3rd attempt to get someone out to finish the repair. The company would schedule and no one would show up or even call after we would wait all day for the tech. This is not good customer service and I will never use your company again!!!
Stephen J,
Lakeland, FLFreezer Repair
He was knowledgeable and very friendly. Did a good job.
Jan E,
Tulia, TXFreezer defrosting
Technician came checked freezer temp and refrigerator temp and said, what I suspected already. Freezer or refrigerator door /drawer not shut properly!
Pam De Value,
Neptune City, NJKnowledge technical
Very professional and efficient, did a great job! I'll certainly use the service again
Jane S,
Palm Beach, FLExcellent service
Showed up quick, diagnosed the freezer quickly. Unfortunately the repair costs as much as the freezer, so we'll be replacing it. I expected that result since the freezer is almost 20 years old.
Alex G,
Satellite Beach, FLExcellent Service!
Jajuan was very knowledgeable about what he was doing and gave excellent service. He is definitely an asset to your company!
Kylle M,
Montgomery, ALCustomer
Wayne was pleasant, efficient, professional and knowledgeable. Appearance very satisfactory.
Ellen A,
Neosho, MOGood Job
Very pleasant and efficient
Judith A,
Putnam Valley, NYFreezer repair
The technician was very nice, explained the complete situation and why there wasn't a better result. He was unable to repair my freezer, but tried to look into it as best he could. I found him very hard working and he deserves props for that.
Marion P,
Fort Worth, TX