Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Excellent knowledge
September 28, 2023
Overall rating

Freezer is running perfect to bad sears took a month to get here they canceled one appointment on the day it was scheduled 2 weeks ago we rescheduled and had to wait another 2 weeks to get service thank god Patrick took care of the problem customer service is horrible

John C,

Seabrook, NH
Service technician
September 28, 2023
Overall rating

Emanuel was great! He arrived here on time and explained everything well! I wish all service technicians who work with us were half as good as him! Thank you for sending him to us!

Clarence S,

La Porte, TX
Check non freezing chest freezer
September 28, 2023
Overall rating

Very good him and his partner checked everything out very well to make sure the correct diagnosis was made.

Gerald R,

Peyton, CO
Mrs Sheila Gaisin
September 28, 2023
Overall rating

Layton did an all-around excellent job! Excellent knowledge of my appliances, and excellent service- professional, thorough, and polite!

Sheila Gaisin,

Silver Spring, MD
Very efficient!
September 28, 2023
Overall rating

Rodney was on time and quick to diagnose the problem. Showed me the problem and fixed it quickly.

Todd P,

Allegany, NY
Great Service
September 27, 2023
Overall rating

Ice Maker not working - Technicians scheduled a visit the very next day. Showed up on time and were professional and courteous. The replaced the ice maker on the spot and performed the work in a timely manner. Kept their work area clean and confirmed the machine was working before they left. Refrigerator/Freezer repairs are never cheap, but this company performed the repairs efficiently and quickly.

Adam B,

Tucson, AZ
Freezer
September 27, 2023
Overall rating

Job quickly done. Obviously knew what he was doing. And on time.

Phyllis S,

Huntsville, AL
Service Technician
September 27, 2023
Overall rating

Glenn called prior to arrival, introduced himself and determined the issue. He checked the freezer and determined that the main computer board was faulty. I conferred with the warranty company and they did not want to do the repair due to the cost. Glenn was very helpful in explaining the problem.

Kenneth M,

Fayetteville, TN
Professional
September 27, 2023
Overall rating

Arrived on time, determined the issue and corrected the problem.

Les H,

Navasota, TX
Loved the service!!
September 27, 2023
Overall rating

She is timely, polite and friendly. She does a neat, clean and stellar job. Her service and know how is making us consider a total home warranty plan

Valerie M,

Santa Fe, NM