Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Mrs Sheila Gaisin
September 28, 2023
Overall rating

Layton did an all-around excellent job! Excellent knowledge of my appliances, and excellent service- professional, thorough, and polite!

Sheila Gaisin,

Silver Spring, MD
Very efficient!
September 28, 2023
Overall rating

Rodney was on time and quick to diagnose the problem. Showed me the problem and fixed it quickly.

Todd P,

Allegany, NY
Great Service
September 27, 2023
Overall rating

Ice Maker not working - Technicians scheduled a visit the very next day. Showed up on time and were professional and courteous. The replaced the ice maker on the spot and performed the work in a timely manner. Kept their work area clean and confirmed the machine was working before they left. Refrigerator/Freezer repairs are never cheap, but this company performed the repairs efficiently and quickly.

Adam B,

Tucson, AZ
Freezer
September 27, 2023
Overall rating

Job quickly done. Obviously knew what he was doing. And on time.

Phyllis S,

Huntsville, AL
Service Technician
September 27, 2023
Overall rating

Glenn called prior to arrival, introduced himself and determined the issue. He checked the freezer and determined that the main computer board was faulty. I conferred with the warranty company and they did not want to do the repair due to the cost. Glenn was very helpful in explaining the problem.

Kenneth M,

Fayetteville, TN
Professional
September 27, 2023
Overall rating

Arrived on time, determined the issue and corrected the problem.

Les H,

Navasota, TX
Loved the service!!
September 27, 2023
Overall rating

She is timely, polite and friendly. She does a neat, clean and stellar job. Her service and know how is making us consider a total home warranty plan

Valerie M,

Santa Fe, NM
Freezer
September 27, 2023
Overall rating

Friendly, explained everything well, but repair costs, and really labor cost were too high, will buy a new freezer and not that type, second one in ten years with same problem

Thomas M,

Green Cove Springs, FL
Freezer fix
September 27, 2023
Overall rating

Jermaine was on time and efficient. He fixed the issue and left us with a working freezer. Very pleased.

Alicia M,

Danbury, CT
Replacing freezer thermostat
September 26, 2023
Overall rating

Berkley did a great job in replacing the thermostat for my freezer. He also re-attached the rubber lining on the bottom of the freezer door. I would highly recommend Berkley's mechanical and customer service skills.

Randy F,

Forest, VA