Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Excellent
October 10, 2023
Overall rating

James was courteous, knowledgable, prompt with time windows provided, and very kind in responding to our wanting him to wear a mask and covers on his shoes.

Marilyn D,

Henderson, NV
Kenmore Freezer
October 10, 2023
Overall rating

Tom called & said he would be here between 3:30 & 4:00. Tom was here on time. Tom had done a through inspection of our freezer. Found what the problem was & by chance happened to have the part on his vehicle. which what we needed. Tom was able to install the part. Our freezer is working better than before & we did lose a lot of my salmon which I try to eat at least once a week because of my eyes & some shrimp. Told my brother that the freezer was not as cold as the freezer above the refrigerator. So that was the start of the problem & we are sure Tom fixed the problem. Ice cream is cold & hard like it supposed to be. Great job Tom, thank you. Steven & Frances

Steven R,

Burgettstown, PA
Quick service
October 10, 2023
Overall rating

Lawson was able to quickly diagnose the issue with my freezer

Jonathan B,

Orland, CA
Freezer
October 10, 2023
Overall rating

Julian was excellent. He was so professional and resolved my issue with my freezer.

Beverly G,

Riverdale, GA
Dishwasher
October 10, 2023
Overall rating

The technician was excellent. Friendly and caring about any concerns I had.

Ruth G,

Salisbury, MA
Great job
October 09, 2023
Overall rating

He was very good. Identified the problem and gave us possible solutions. Appreciate the help.

Linda G,

Plano, TX
freezer
October 09, 2023
Overall rating

John did everything he could to repair my freezer. He was courteous and easy to discuss the problem with. My only recommendation is to make your appointment window 4 hours as opposed to the entire day.

Kathryn M,

Tucson, AZ
Freezer
October 09, 2023
Overall rating

I would rather talk to a human when calling but it got the job done. Hopefully it works. Thanks

Ivory L,

New Iberia, LA
Freezer
October 09, 2023
Overall rating

Arrived on time and was very polite. He did a thorough job and gave me pointers of things I could do to keep my freezer in tiptop shape. I would highly recommend him!

Robin W,

Pls Vrds Est, CA
Awesome
October 09, 2023
Overall rating

He was great and very good plus easy to work with and a great attitude and pleasant

Camille F,

Hemet, CA