Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Excellent service
October 13, 2023
Overall rating

Freddy was knowledgeable and friendly technician. He's a keeper! If I renew my protection agreement it will be because of him.

Anita W,

Tampa, FL
Freezer repair
October 13, 2023
Overall rating

Shawn was prompt and got my freezer back in service after receiving the needed part

Michael D,

Pittsburg, TX
Freezer temperature control replace
October 13, 2023
Overall rating

Technician very friendly, explained in detail and ontime. We will consider their services again.

PM,

Huntington, IN
Great service, terrible wait times.
October 13, 2023
Overall rating

Matthew provides us with excellent service. However, we are not happy with waiting 8am to 5pm to receive his excellent service. We see your trucks pass our neighborhood and never stop here. It doesn't seem like very good dispatching of your resources. We waited all day on October 4th for our service, only be emailed at 8:30 PM that we had been rescheduled for the 12th of October. That type of problem has become more frequent the pass several years. That makes us hesitate to renew our contract.

Marcia B,

Jacksonville, NC
Freezer
October 12, 2023
Overall rating

Very knowledgeable. Fixed problem promptly

Michael V,

Littleton, CO
Deep freezer
October 12, 2023
Overall rating

William was very knowledgeable and easy to talk to he recognized right off what the problem was. I would highly recommend him.

Belinda K,

Dimmitt, TX
Very good
October 12, 2023
Overall rating

Called before he arrived on time. He was very patient, and answered all my questions

Terry M,

Tallahassee, FL
5 stars are NOT enough! You need a dozen like him!
October 12, 2023
Overall rating

5 stars are NOT enough! He was GREAT ! You need a dozen like him!

Gary G,

Stillwater, OK
Very good and personable and professional
October 12, 2023
Overall rating

Tyler is great. Nothing needs to be changed. Thank you

Paulette A,

Almond, NY
Repair freezer
October 12, 2023
Overall rating

Kossivi completed the job. He was also very helpful in emptying the spoiled food and taking to the dumpster. I am a senior citizen with mobility issues

Joyce C,

Omaha, NE