Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Freezer Diagnosis
October 20, 2023
Overall rating

Quickly diagnosed the problems. It was going to be too expensive to repair, given the age of the freezer. He was up front about it not being worth repairing.

Ed G,

Wilmington, NC
The best knowledgeable & experienced service technician
October 19, 2023
Overall rating

It has technicians and it has knowledgeable & experienced technicians well this individual is the best and follows up ti make sure the job was done and working properly

Andrea P,

Jamaica, NY
Excellent service!
October 19, 2023
Overall rating

The process with Sears home service was super easy. Enrique called me and let me know when he would arrive. He was on time and so nice. He was professional and explained everything he was doing. Enrique is a super star! I would definitely use this service again in the future if needed. Unfortunately our freezer is older and the cost to repair was the same as a new freezer. So we didn't have any repairs done.

Kindra S,

Mascotte, FL
warranty appliance checks
October 19, 2023
Overall rating

Zakiullah did a warranty service check on 5 appliances. He was very thorough and explained to me what he did. He was also very efficient and personable. A pleasure to work with

Kenneth S,

Silver Spring, MD
Freezer Repair
October 19, 2023
Overall rating

Fazio did a great job—on time, very professional and efficient.

Brittany,

Washington, DC
Superb Service
October 19, 2023
Overall rating

Ashley our technician was amazing. He had to reschedule our appointment for the next day , apologize , and explained the reason why ,but he was here first thing in the morning and had our freezer up and running. Thank you Ashley.

Gesley F,

York, PA
Service
October 19, 2023
Overall rating

Very courteous and helpful giving suggestions for keeping my freezer running efficiently.

Lee S,

Rochester, IN
Preventative Maintenance Service
October 18, 2023
Overall rating

Jim did an excellent job of thoroughly checking out my freezer. He was courteous and extremely knowledgeable. He took the time to explain things to me.

Clara J,

Spring Hill, FL
Freezer
October 18, 2023
Overall rating

He was very through and very helpful. He was great.

Carolyn D,

Houston, TX
Great tech
October 18, 2023
Overall rating

Jamie was a great person to work with, came out diagnosed the issue and ordered parts. Fixed within a week of initial call.

Brian G,

Largo, FL