Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

Freezer diagnostic
October 24, 2023
Overall rating

Professional, prompt, courteous, skilled; recognized the problem in a matter of minutes. Gave repair cost, we decided to think about it for a few days. Definitely a 5!

Roslyn Foster,

Macon, GA
Freezer was toast.
October 23, 2023
Overall rating

We had a very good experience when Martin came to look at our freezer. Unfortunately, it stopped working due to mice chewing up all the wires. Martin was kind, polite, and showed up exactly when he said he would be here. Thank you so much.

Teresa M,

Pottersville, MO
Five-Star Service by Fidel
October 23, 2023
Overall rating

Fidel is excellent pr for his company! Very considerate, apologized for being a few minutes off schedule (not worth mentioning, given the four-hour window Sears provided), asked good questions & listened to answers, explained the problem clearly & concisely with photos. Also explained why he could not completely fix the problem, what he could in fact do, & provided an estimate for the very expensive repair that might be needed if i wasn't satisfied with what he was able to do for the pretty old freezer. thank you so much for sending him.

ldl,

Aptos, CA
Great Service
October 23, 2023
Overall rating

Tech called 30 minutes out, arrived when he said he would and diagnosed the problem within a few minutes of his arrival. He explained the problem, fixed it and cleaned out the drain tube since it was partially blocked. Freezer was working when he left. Very happy with the service provided!

Karen K,

Bowling Green, KY
Home Service
October 23, 2023
Overall rating

John S. is an excellent, informative and knowledgeable technician. He arrived as scheduled and performed the work as expected. His gracious and workable demeanor is such that, if necessary, I would rather only use him as a Sears Home Services Technician.

Louise E,

Carteret, NJ
Great experience
October 21, 2023
Overall rating

Mr Ijaz was timely, informative and very knowledgeable. He showed me things that I asked of him and he had no issue explaining, answering and advising. He gave the full service that I expect to receive and that was a great experience.

Bethia W,

Baltimore, MD
Fridge raider
October 21, 2023
Overall rating

He did his job quick and easy

Margaret O,

Chino, CA
Brian is great and knowledgeable
October 20, 2023
Overall rating

Brian provided a good service and was very knowledgeable. Even though we decided on getting an appliance. I would use the maintenance service again.

Rachel,

Bowie, TX
Very nice
October 20, 2023
Overall rating

Very nice! Easy to talk to and showed me things about my freezer I didn't know

Celeste B,

Roseville, CA
Freezer repair
October 20, 2023
Overall rating

. But the tech was great and knowledgeable. Thank you Matthew !

Brianona H,

Moreno Valley, CA