Freezer Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.9K


Average Rating

4.7/5

5
December 02, 2025
Overall rating

Hector was great! He knew exactly what was wrong and fixed it right away.

Carter B,

Sanford, FL
Freezer Service
December 02, 2025
Overall rating

Very Professional answer all question in a polite and technical matter

John M,

Olympia, WA
Real nice and helpful
November 28, 2025
Overall rating

Tony was explaining options real nice and slow and let me think!

Deb T,

Rockford, IL
Best Out There
November 26, 2025
Overall rating

Honest, super knowledgeable and fast! Peter diagnosed the issue in minutes and had us back up and running in under an hour!

Tony V,

Spokane, WA
Prompt service and fast repair.
November 26, 2025
Overall rating

Jorge came in and expertly diagnosed a problem with our 24 year old Kenmore Freezer. He was able to repair the problem quickly at a reasonable cost.

Don W,

Boerne, TX
Pierre alleviated my stress!
November 24, 2025
Overall rating

After months of and months of going around and around with Frigidaire and my new freezer's door not sealing properly, Pierre was able to assess the problem and get the door to properly seal. While I would highly recommend Pierre, I would never again buy a Frigidaire product as they don't back their products even under warranty.

Alyssa R,

Westerville, OH
Matthew W
November 21, 2025
Overall rating

Matt was here on time. He cleaned the coils. He is very professional. He did a great job. You guys are very lucky to have such a wonderful employee working for you

Ginger R,

Cantonment, FL
Electrolux refrigerator leak
November 21, 2025
Overall rating

Michael did excellent job. He was kind, explained the leak issue & let me know Sears could install part if I could find it.

Randy W,

Monument, CO
Great service
November 19, 2025
Overall rating

Curtis spent a lot of time diagnosing the problem and trying to save us from a big bill. He was excellent.

Eden F,

Tampa, FL
5
November 14, 2025
Overall rating

Tech was very professional, knowledgeable, and personable. He explained what he had done and made me feel confident the problem with the freezer was corrected. One of the best and a keeper.

Victoria C,

Oxnard, CA