Freezer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.9K
Average Rating
4.7/5
Service agent
Service agent was very thorough and explained everything. Very friendly
Liz S,
Loudon, TNExcellent
Very professional not interested in gouging me for money. Freezer was working when he left.
Christine K,
Norton, OHNorman … freezer technician
On time arrival, pleasant to work with, did his job quickly and efficiently
Ronald W,
Kailua, HIRefrigerator/Freezer repair
Ken was on time and very helpful explaining the process of the repair. All my questions were answered in a way that I could understand. Thanks Ken!
Dean S,
Honolulu, HIService
Bobby was good. Your service is absolutely non-existent. You cannot speak to a human to understand your problems. I have called numerous times. Bobby had to make numerous trips to my house which were unnecessary. I'll do to poor service by your company. He had ordered parts which never never came. I was without my refrigerator for 3 months and had to purchase a new refrigerator. I will never recommend Sears home services. AI will bankrupt what is left of this company?
Nancy S,
Johnson City, TNGreat technician!
Great service and very friendly. Very knowledgeable about the products.
Travis W,
Vonore, TNFRIGIDAIRE FREEZER NOT FREEZING FOOD
My experience with the repair technician was excellent. He was very courteous and professional. He was very knowledgeable of the problem and time-oriented throughout the completion of the necessary repairs. He explained to me the problem, the probable cause, and showed me the problem as he continued to work. I am very pleased with the repair that was performed. My thanks go out to the technician that completed the repairs.
Joseph B,
Greenville, NCKevin
Good experience with the technician. Still don't like the AI scheduling. I had three items that needed repair two maintenance and one repair. It just did not work out and I only had one item fixed.
Howard M,
Bloomfield, CTFREEZER
Eddie was very professional and diagnosed the problem with our freezer. He was able to repair and get our freezer up and running.
George B,
Escondido, CAService
Great service Arrived on time and found the issue right away
Brian H,
Seattle, WA