500 Grand Central Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
McKinley Fridge
Heriberto was very professional and respected the home. Completed the installation of delivered parts in a timely manner. Unfortunately icemaker still doesnt work after 2 days.
Corey P, Parkersburg, WV
1 Poor
Service repair man didn't lift a tool bag. Didn't check my heating element. Told me I needed to clean out my vent. 127.00 later my dryer isn't drying. Would not recommend this service man.
Darla S, Vienna, WV
Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on February 26, 2025
Furnace Maintenance Check
There was no service. They didn't show up for the second time. They could at least have the courtesy to call if they are not going to show up. I expect someone to call and reschedule the appointment and show up this time.
Roxanne H, Waterford, OH
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on September 13, 2024