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6900 W Greenfield Avenue Reviews
Read reviews from customers who used our services at 6900 W Greenfield Avenue
Total reviews
205
Average Rating
4.3/5
Very outstanding.
Phillip C,
Customer service response - Thank you for the 5-star review, Phillip! We're happy to hear you found our service outstanding.
Sears Home Services on 1749602904673
Rubin found the problem quickly and fixed it... He was pleasant and professional.. I recommend him as a Sears Technician !!!
Suz M,
Customer service response - Thank you for the 5-star review, Suz! We're glad to hear that Rubin provided quick and professional service.
Sears Home Services on 1749513970600
A good experience The technician was knowledgeable, capable, and friendly.
D M,
Customer service response - Thank you for the 5-star review! We're glad to hear that our technician provided knowledgeable, capable, and friendly service.
Sears Home Services on 1749173820588
Cora B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1748478735323
Joe was very knowledgeable about the problem with my dryer. He fixed it perfectly. Plus he communicated all along as the dates were being set. He ran right on schedule. I would happily have him return if another problem arose.
Martha M,
Customer service response - Thank you for the 5-star review, Martha! We're glad to hear that Joe provided knowledgeable and timely service, and we're happy to know you'd welcome him back.
Sears Home Services on 1748306038007
everything were good
Laura D,
Customer service response - Thank you for the 5-star review, Laura! We're happy to hear everything went well.
Sears Home Services on 1747961696315
I have this l service 5 stars because at the end of it all, we really liked Joe. Lets talk about the shortcomings of their system though. I do not like that the visit times have a huge range, they’ll tell you 8-5pm, so I would wait all day. The second visit no one ever showed and I got an automated message at 7pm to let me know they wouldn’t be able to make it that day, which was obviously way past 5 pm. I took off work for this so this felt disrespectful. So when I met Joe, I was immediately on guard especially because he wasn’t the same person from the first visit and said he needed to make his own assessment. I’m glad he did because Joe noted the first tech missed ordering another necessary part for the dryer. And then it took nearly another two weeks to receive the last part. Joe’s down to earth kindness softened my frustration. He was knowledgeable, kept it real, and understood the frustration of the situation. He went above and beyond to share his number so on the day of we could be in communications as far as timing his arrival. He let me vacuum the insides of the dryer while he was putting it back together. He showed me how it worked and how to best maintain it. He was nice to the very end. We liked Joe and hope if we ever need to call again, we will get Joe.
Athena S,
Customer service response - Thank you for the 5-star review, Athena! We're glad to hear that Joe's kindness and expertise made a positive impact despite the scheduling issues. We appreciate your feedback and will work on improving our service.
Sears Home Services on 1747613027131
Rubin was efficient, friendly, and helpful in providing tips for the future for adequate maintenance and proper long-term care. Great employee and would recommend him!
Brittany B,
Customer service response - Thank you for the 5-star review, Brittany! We're glad to hear that Rubin provided efficient and helpful service with valuable maintenance tips.
Sears Home Services on 1746688144129
Danyel J,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1746400309752
Joe is a Very knowledgeable man. Very good at troubleshooting the problem. Really was very thorough in finding the problem.
Steven M,
Customer service response - Thank you for the 5-star review, Steven! We're glad to hear that Joe provided knowledgeable and thorough service in troubleshooting your issue.
Sears Home Services on 1746398604306
