Appointment Lookup
802-552-4364
411 Washington Street Reviews
Read reviews from customers who used our services at 411 Washington Street
Total reviews
34
Average Rating
4.3/5
Josh was very helpful.. He was on time. He clearly explained his diagnosis of the washer problems. Provide honest recommendations. My wife and I even got a lesson in home care of our washer to help control mold, bacteria and water damage. A great customer services representative!!
Andy J,
Customer service response - Thank you for your positive feedback, Andy! We're glad to hear that Josh provided helpful, timely service and valuable advice for maintaining your washer.
Sears Home Services on 1750834588961
He was very nice and informed me parts are nla.
Pam M,
Customer service response - Thank you for your positive feedback, Pam! We're glad to hear that our technician was nice and kept you informed about the parts availability.
Sears Home Services on 1750375179247
Josh diagnosed the problem with my dryer and explain the process to have it repaired and offered me different plans to take care of the issue. He was patient, kind, and knowledgeable.
Mai M,
Customer service response - Thank you for your positive feedback, Mai! We're glad to hear that Josh provided patient, kind, and knowledgeable service while explaining your options for the dryer repair.
Sears Home Services on 1749007212070
Had a clothes dryer that quit working. He came out and almost knew immediately what was going on and showed me the problem along with explaining best way to prevent it happening again.
Amy B,
Customer service response - Thank you for your positive feedback, Amy! We're glad to hear our technician quickly identified the issue and provided helpful advice to prevent it in the future.
Sears Home Services on 1748393535871
Technician was very helpful and professional and made sure I understood what the problem was and what my options were.
Zachary C,
Customer service response - Thank you for your positive feedback, Zachary! We're glad to hear our technician was helpful and professional, and that you were informed about your options.
Sears Home Services on 1747701696293
Josh was great. Very polite, friendly, and thorough.
Corey F,
Customer service response - Thank you for your positive feedback, Corey! We're glad to hear that Josh provided polite, friendly, and thorough service.
Sears Home Services on 1746489651608
Repair services were excellent and wouldn’t hesitate to use them again. Great service by Josh! Love the automated service making it easy so setup a repair time that fits your schedule. 💯 percent happy!
Jill M,
Customer service response - Thank you for your wonderful feedback, Jill! We're thrilled to hear that Josh provided excellent service and that you found our automated scheduling convenient.
Sears Home Services on 1744761851736
Kathy J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1744243986974
Jeff H,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1738038863848
Polite, efficient, friendly, analytical, everything you would want in a repair technician! And a good communicator too.
Margaret P,
Customer service response - Thank you for your wonderful feedback, Margaret! We're thrilled to hear that our technician provided polite, efficient, and friendly service, along with great communication.
Sears Home Services on 1735176825427
