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411 Washington Street Reviews
Read reviews from customers who used our services at 411 Washington Street
Total reviews
34
Average Rating
4.3/5
Very polite, explaining in detail!
Joyce B,
Customer service response - Thank you for your positive feedback, Joyce! We're glad to hear that our technician was polite and provided detailed explanations.
Sears Home Services on 1734660428402
Josh came out to look at my dryer, made a few recommendations and overall did a great job!
Tyler,
Customer service response - Thank you for your positive feedback, Tyler! We're glad to hear that Josh provided great service and helpful recommendations for your dryer.
Sears Home Services on 1734495959680
Josh replaced burner knobs on my stovetop today. He was pleasant, knowledgeable, and very efficient. Although I was hesitant to try an online-scheduled service I'd never used before, I would highly recommend Sears Home Services - and especially Josh.
Erika A,
Customer service response - Thank you for your wonderful feedback, Erika! We're thrilled to hear that Josh provided pleasant and efficient service, and we appreciate your recommendation.
Sears Home Services on 1733806292535
Outstanding!! Josh was personable, and knowledgeable, and got the dryer fixed. 👍
Outdoor R,
Customer service response - Thank you for your review! We're thrilled to hear that Josh provided outstanding service and got your dryer fixed.
Sears Home Services on 1732079061877
Very attentive and courteous. Explained procedure very well and end result was a working appliance.
LeRoy K,
Customer service response - Thank you for your positive feedback, LeRoy! We're glad to hear our technician was attentive and courteous, and that your appliance is now working well.
Sears Home Services on 1730870824322
Very happy with Josh! Clear communication. Helpful, honest guidance. Arrived early.
Stephanie P,
Customer service response - Thank you for your wonderful feedback, Stephanie! We're delighted to hear that Josh provided clear communication and helpful service.
Sears Home Services on 1726186080228
Very professional at what he was doing and how he explained everything
John G,
Customer service response - Thank you for your positive review and appreciation for our professionalism and clear explanations. We're glad you had a great experience!
Sears Home Services on 1721963066872
Patricia J,
Customer service response - Thank you so much for the fantastic 5-star rating, Patricia! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1721392648945
My technician Josh was great. Called before and asked what was going on and was able to be here quickly. Checked everything out found the problem, took care of it and answered all my questions. Would totally recommend.
Nicole S,
Customer service response - Thank you for your kind words and for recommending us. We're delighted to hear Josh provided excellent service and resolved your issue promptly.
Sears Home Services on 1719382357965
The technician, Josh, was on-time, thorough, and knowledgeable. He was extremely sensitive to our family as we suddenly had to deal with our pet dying. Most highly recommend him!!!
Michelle U,
Customer service response - Thank you for taking the time to leave a review. We are sorry for your loss and we're glad that our technician, Josh, was able to provide you with thorough and knowledgeable service during a difficult time. We truly appreciate your recommendation.
Sears Home Services on 1706913724763
