1515 Bohmann Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (22 reviews)

Tom M

October 06, 2024

Great service and very personable service rep! Thank you!!

Source: Google

Customer service response - Thank you for your kind words, Tom! We're delighted to hear you had a great experience with our personable service representative.

Sears Home Services on October 06, 2024

Charles K

October 03, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on October 03, 2024

Jeff J

October 01, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 01, 2024

JEFFREY B

July 15, 2024

Took time to correctly diagnose problem and make repair.

Source: Google

Customer service response - Thank you for highlighting our thorough diagnostic process and successful repair of your appliance. We're committed to providing quality service.

Sears Home Services on July 15, 2024

Dianne T

June 30, 2024
Source: Google

Customer service response - A big thank you, Dianne, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 30, 2024

Paul A

June 03, 2024

He was on time and fixed the problem.

Source: Google

Customer service response - Thank you for your review, we're glad we could fix the problem efficiently. We appreciate your support!

Sears Home Services on June 03, 2024

Chuck D

March 27, 2024

The technician was early and effective and cared about my opinion.

Source: Google

Customer service response - We're thrilled to hear our technician exceeded your expectations by being prompt and considerate of your feedback. Thank you for sharing your positive experience with us!

Sears Home Services on March 27, 2024

Joshua J

March 13, 2024

Alex was great!

Source: Google

Customer service response - Thank you for recognizing Alex's hard work. We're thrilled to know you're satisfied with our service!

Sears Home Services on March 13, 2024

Judy G

December 21, 2023
Source: Google

Scott D

May 13, 2025

This process has been horribly. I drove 3 hours on a second try to meet someone and it got canceled after they were supposed to arrive. I’ve tried everything possible to speak to real person but can’t get past the AI bots. This has been a horrible customer experience. Ever after getting the reply below it sent me back into the automated system and still couldn’t talk to a real person! Please look up my name in your system and call me! ASAP!

Source: Google

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on May 12, 2025

Average Rating: 4.5/5 (22 reviews)
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