800 N Union St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sonalan
Great experience. The repair guy was kind and understanding. Even when the problem was basic and of my own idiocy.
Customer service response - Thank you for your wonderful review! We're glad to hear you had a great experience and that our repair guy was kind and understanding.
Sears Home Services on June 08, 2025
Sinjin 6
Set up appointment online. Technician was here within 4 hours. He quickly diagnosed the problem. Sadly, appliance was not worth repairing. But service was extremely fast and professional!
Customer service response - Thank you for your wonderful review! We're glad to hear our service was fast and professional, even though the appliance wasn't worth repairing.
Sears Home Services on June 01, 2025
Mary B
John was very professional regarding the repair of a dryer door. While the repair cost exceeded my budget and was not done; I appreciated John’s knowledge and troubleshooting expertise.
Customer service response - Thank you for your wonderful review, Mary! We're glad to hear that John was professional and knowledgeable, and we appreciate your understanding regarding the repair cost.
Sears Home Services on May 28, 2025
Dustin S
On time super friendly.
Customer service response - Thank you for your wonderful review, Dustin! We're glad to hear our service was on time and super friendly.
Sears Home Services on May 28, 2025
Bethany S
Our tech, John was excellent! He was efficient and seemed very knowledgeable. I wouldn’t hesitate to call them again if we have any issues with our home appliances.
Customer service response - Thank you for your wonderful review, Bethany! We're glad to hear that John was efficient and knowledgeable, and we look forward to assisting you with any future appliance needs.
Sears Home Services on May 09, 2025
Janice P
Knowledgeable, friendly, and efficient b
Customer service response - Thank you for your wonderful review, Janice! We're glad to hear you found our service knowledgeable, friendly, and efficient.
Sears Home Services on May 08, 2025
Colleen K
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 07, 2025
mary J
Mike was very thorough and efficient. He went straight to work and found the issue and fixed it. Great tech.
Customer service response - Thank you for your wonderful review, Mary! We're glad to hear that Mike was thorough, efficient, and provided great service.
Sears Home Services on April 29, 2025
Dinah H
So happy my oven works now.
Customer service response - Thank you for your wonderful review, Dinah! We're glad to hear your oven is working again and that you're happy with our service.
Sears Home Services on April 13, 2025
Dana H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 13, 2025